Ocean Import Agent

Expeditors; el Prat de Llobregat; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Health and Live Insurance

Employee Stock Purchase Plan

Ext/Internal training (52 hours/year)

Job summary

Expeditors is seeking a logistics professional to manage ocean import operations, bookings, and coordination with carriers, customs, and clients. The role emphasizes English proficiency, strong organizational skills, and proactive problem solving.

You will ensure accurate documentation, data entry, and timely communication while adhering to regulatory requirements and internal procedures. Training and career growth opportunities are highlighted in Expeditors' internal culture.

Qualifications

• At least 1 year related experience.
• Hazardous Materials certification (preferred)
• High level in English.

Responsibilities

• Make bookings with origin teams.
• Coordinate deliveries with service providers and clients.
• Communicate with carriers for import issues.
• Coordinate with customs team.
• Check commercial documents (packing lists, invoices, certificates).
• Ensure accurate data entry into the operational system.
• Track and Trace Ocean Import Files and reporting.
• Meet regulations and internal/external government rules.
• Identify process improvements to boost efficiency and productivity.
• Ensure customers' SOPs are up to date in the DLSOPs.
• Maintain timely communications with internal and external stakeholders.
• Escalate problems to Management when necessary.
• Provide excellent customer service.

Skills

English proficiency

Interpersonal skills

Organizational skills

Job description

We take care of our employees, and they take care of our customers!

Become a member of a global community!

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

• Ensure smooth and timely freight process flow including:
  • To make bookings with the origin teams
  • To coordinate deliveries with service providers and clients.
  • To communicate with carriers for any import related issue.
  • To coordinate with customs team.
  • To check commercial documents as packing list, invoices, certificates etc
• Ensure accurate and timely data entry into our operational system
• Track and Trace Ocean Import Files and reporting
• Meet compliance at all times to regulations internal and external in accordance with government regulations
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity
• Ensure all customers standard operating procedures in place and updated in the DLSOPs
• Overseas communications, timely responses to emails and requests (internal and external)
• Escalation of problems to Management when necessary
• Customer service oriented
• At least 1 year related experience
• Understanding of ocean documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
• Pro-active, strong organizational skills
• Hazardous Materials certification (preferred)
• High level in English

Expeditors offers excellent benefits:

• Great environment/place to work
• Internal / External training (52 hours/year)
• Access to the Employee Stock Purchase Plan
• Health and Live Insurance
• Other benefits to be confirmed during the interview process