Operations Executive Spain - Barcelona

Ovrsea Inc.; Barcelona; Hybrid; EUR 6,700 - 10,000; Part time

Benefits offered by this job

Barcelona offices in central location

4-week onboarding program

Paid internship

Commuter benefits

Lunch voucher

1 day per week home office

Job summary

OVRSEA is seeking an Operations Executive to coordinate international transport, manage service providers, and keep clients updated on shipment progress. You will drive growth by delivering reliable transport solutions, proactive issue resolution, and strong client relationships.

Ideal candidates bring freight forwarding exposure, a passion for logistics, and demonstrated ability to handle fast-paced environments. The role offers a hybrid setup with Barcelona offices and onboarding support.

Qualifications

• Required: Internship or work experience in freight forwarding, logistics, or international trade (e.g. import/export departments, customs brokers, co-loaders/NVOCCs, road hauliers, or shipping lines).
• A plus: More than 2 years of experience at a freight forwarder.
• You have a strong interest in the transport industry and are curious by nature, never satisfied with 'we’ve always done it this way'.
• You can handle challenging situations: Ops days in transportation are exciting but intense with many deadlines.
• You enjoy building client relationships and have excellent communication skills, diplomacy, assertiveness, and negotiation ability.
• You are interested in the startup environment and want to contribute to an entrepreneurial adventure.
• Native or fluent Spanish speaker; a good English level is appreciated.

Responsibilities

• Global transport operations for large imports or exports (70%). Manage service providers and keep clients informed about shipment progress.
• Customer success management (20%). Be the main point of contact with existing clients and identify upsell opportunities.
• Development and structuring (10%). Manage supplier relationships and refine operational strategies.

Job description

About OVRSEA

Our mission: to make international freight simpler and more sustainable through technology!

Founded in 2017, OVRSEA is a next-generation freight forwarder that uses technology to simplify and optimize international transport for businesses. We support 700+ companies across 60 countries in their international freight shipments.

In January 2026, OVRSEA merged with the Fatton Lyseo group. This large-scale operation comes amid profound geopolitical, commercial, and technological shifts. Our ambition is clear: to build, through organic and external growth, a unified, agile, and sustainable French leader in logistics, capable of addressing new challenges in logistics control, operational performance, and technological disruption.

This merger brings together, under a single group, cutting-edge tech expertise, well-established historical know-how, and a dense network of locations across strategic geographies - with over 1,000 employees, 61 offices in 14 countries, and 120,000 m² of warehouse space - serving demanding clients in the luxury, pharmaceutical, cosmetics, and food industries. Joining our teams means taking part in building an independent, high-performing, and innovative group.

The Operations team

The Operations (Ops) Team is responsible for organizing and coordinating the international transportation needs of our clients. Serving as the primary point of contact, the Ops team acts as a bridge between our customers and our carefully chosen service providers. The team plays a crucial role in ensuring an exceptional customer experience at OVRSEA. Reactivity, excellence, pedagogy, and customer awareness are the guiding principles that drive our team.

Your missions as an Operations Executive at OVRSEA

As an Operations Executive, you will be the primary coordinator of international transport, managing our service providers, including agents, shipping and trucking carriers, and customs brokers. You will keep clients informed about their shipment progress, update them on key stages, guide them through challenges, and provide the best possible solutions when necessary.

Committed to delivering high-quality service, prompt responsiveness, and reliability, you will drive OVRSEA's growth with the following responsibilities:

Global transport operations for large imports or exports (70%)

• Support a portfolio of customers.
• Carry-out and organize air, sea, road and rail transport.
• Advise customers and resolve issues proactively.

Customer success management (20%)

• Being the main point of contact with existing clients.
• Finding upsell opportunities.
• Increase client platform usage.

Development and structuring (10%)

• Manage supplier relationships and negotiations (carriers & agents worldwide).
• Develop the team’s knowledge (research and production of articles).
• Refine operational strategies.

Are you the one?

• Required: Internship or work experience in freight forwarding, logistics, or international trade (e.g. import/export departments, customs brokers, co-loaders/NVOCCs, road hauliers, or shipping lines).
• A plus: More than 2 years of experience at a freight forwarder.
• You have a strong interest in the transport industry. You are curious by nature, and are never satisfied with the answer “we’ve always done it this way”.
• You can handle challenging situations: Ops days in transportation are exciting but intense. Lots of issues and requests at the same time, and non-stop deadlines. You focus on solutions, not problems, and you take initiative.
• You enjoy building client relationships and you have excellent communication skills, along with the ability to manage customer relations with diplomacy, assertiveness, and negotiation skills.
• You are interested in the startup environment, and you want to commit to an exciting entrepreneurial adventure.
• Native or fluent Spanish speaker, a good English level is also appreciated.

What will this job bring you?

• Relational skills: you will interact with people from more than 70+ countries (customers, service providers), from various industries and company sizes.
• We value a strong learning environment at OVRSEA. Continuous learning is very important to us, which will allow you to solve rather complicated problems.
• We have a team with different backgrounds: some experienced in the world of transport and others who have never done it before. This balance guarantees a dynamic and close-knit atmosphere in the face of an intense day-to-day.

Benefits

• Vibrant work environment & great offices in central location in Barcelona (Tuset / Diagonal)
• A 4-week onboarding program to become fully operational in your daily job
• Paid internship
• Commuter benefits (25€/month)
• Lunch voucher valued at 11€ per day worked
• Flexible working from home policy (1 day per week home office)

Still not convinced?

Discover our story, our product, our teams, and our commitments by visiting this Notion page.

It will give you insight into our culture and our core value, Pedagogy, also known as Learning Together, through a short video. You will see how we bring this value to life every day through webinars, team rituals, cultural presentations, a structured onboarding process, and our training program, the Transport Academy, designed to help you discover, or rediscover, the exciting world of international transportation.

Interview Process

• Screening-call with Maud, Right-Hand GM (20' - in English).
• Interview #1 with Anna, Team Lead Operations. For this interview step, you will have a practical transport case study to work on (45').
• Interview #2 with Nacho, General Manager Spain (45')
• Speed Recruiting (60') - In person at the office
• Reference Check
• The final proposal!

At Ovrsea, we are committed to an inclusive recruitment process and to fostering diversity within our teams.