Night Guest Experience Specialist

The Ritz-Carlton Hotel Company, L.L.C.; Barcelona; Presencial; EUR 21.000 - 26.000; Jornada completa

Descripción de la vacante

The Ritz-Carlton Hotel Company, L.L.C. in Barcelona is seeking a Guest Experience Expert to deliver luxury service and guide guests through their stay, from check-in to departure. You will handle guest requests, complete reports, and share local highlights, while upholding The Gold Standards and professional appearance.

This is a full-time, on-site role at our Barcelona property. This position requires standing and moving for extended periods and a high school diploma; Spanish fluency is

Formación

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsabilidades

• Processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area.
• The Guest Experience Expert makes transactions feel like part of the experience while upholding the Gold Standards.
• The role requires being on your feet, moving around for extended times, and maintaining professional appearance and communications.

Educación

High school diploma or G.E.D. equivalent

Descripción del empleo

The Ritz-Carlton Hotel Company, L.L.C. in Barcelona is seeking a Guest Experience Expert to deliver luxury service and guide guests through their stay, from check-in to departure. You will handle guest requests, complete reports, and share local highlights, while upholding The Gold Standards and professional appearance.

This is a full-time, on-site role at our Barcelona property. This position requires standing and moving for extended periods and a high school diploma; Spanish fluency is