Night Auditor - Luxury Front Desk with MOstay Perks

Mandarin Oriental Group; Son Caliu; Vor Ort; EUR 23.000 - 29.000; Vollzeit

Benefits dieser Stelle

MOstay

Health & wellness benefits

Learning & Development programs

Zusammenfassung

Mandarin Oriental Punta Negra Mallorca is seeking a Night Auditor to join our Front Office team. The role covers nightly audit procedures, revenue reconciliation, and guest service during night hours. You will ensure a smooth check-in/check-out process and produce end-of-day reports.

Ideal candidates have 1–2 years in Front Office or luxury hospitality, fluent English and Spanish, and flexibility to work nights while maintaining impeccable grooming and professionalism.

Qualifikationen

• 1–2 years of Front Office or high-end hospitality experience.
• Proficient English and Spanish communication.
• Willingness to work night shifts and uphold grooming standards.

Aufgaben

• Ensure a flawless check-in/check-out process.
• Answer calls with clear communication and assist callers.
• Generate and distribute end-of-day financial reports to relevant departments.
• Verify accuracy of guest folios, room charges and postings; correct discrepancies.
• Coordinate with Security and Night Manager during emergencies or incidents.
• Respond to guest inquiries during the night shift with prompt, courteous service.
• Prepare Front Desk for the next day; ensure systems and documentation are up to date.
• Perform other duties as required by the Night Manager.

Kenntnisse

English language

Spanish language

Front Office operations

Tools

HMS

Opera PMS

Fidelio

Jobbeschreibung

Mandarin Oriental Punta Negra Mallorca is seeking a Night Auditor to join our Front Office team. The role covers nightly audit procedures, revenue reconciliation, and guest service during night hours. You will ensure a smooth check-in/check-out process and produce end-of-day reports.

Ideal candidates have 1–2 years in Front Office or luxury hospitality, fluent English and Spanish, and flexibility to work nights while maintaining impeccable grooming and professionalism.