NH90 Spares Logistics Lead: Customer Delivery

Airbus; Albacete; Presencial; EUR 48.000 - 70.000; Jornada completa

Descripción de la vacante

Airbus Helicopters España, S.A. is seeking a professional to act as the AHE focal point for spares orders and to manage customer requirements for spares and AGEs.

The role involves coordinating with NH90 and DPC CLM to ensure timely deliveries, monitoring contracts, and driving improvements to customer satisfaction in spares services. You will liaise with multiple departments, manage provisioning plans, and provide accurate reporting to customers, while upholding compliance and ethics in all

Formación

• Degree/Master in Economics or Management.
• Customer Oriented & Material Support Experience.

Responsabilidades

• Act as AHE Focal Point for spares orders towards Customer and NHI.
• Manage customer orders for spares and AGEs.
• Perform contract piloting and report contract status to CSM.
• Be in close contact with customers to anticipate needs and satisfy contract commitments and end user expectations.
• Coordinate with DPC CLM in NHI to ensure spares deliveries from PC.
• Coordinate with equipment suppliers to ensure spares deliveries.
• Coordinate with NH90 Spare Manager to monitor deliveries and optimize customer support.
• Coordinate with Material Support NH90 specialist to ensure parts deliveries.
• Improves customer satisfaction on Spares services.
• Analyze and manage spare parts order book.
• Ensure transversal coordination with different departments to fulfil customer needs.
• Issue and update of Provisioning Plan.
• Report generation to allow customer monitoring.
• Analysis of existing problems (misalignment of data, discrepancies, etc)
• Control of warehouse activity to ensure readiness of material to be delivered.
• Execute the Intervention/ Reception of spare parts with customer according to calendar and accomplish the budget forecast.

Conocimientos

Customer Oriented

Team Management

Supply Chain

Business & Finance

Continuous Improvement

Problem Solving

Aeronautics Knowledge

Educación

Degree/Master in Economics or Management

Descripción del empleo

Airbus Helicopters España, S.A. is seeking a professional to act as the AHE focal point for spares orders and to manage customer requirements for spares and AGEs.

The role involves coordinating with NH90 and DPC CLM to ensure timely deliveries, monitoring contracts, and driving improvements to customer satisfaction in spares services. You will liaise with multiple departments, manage provisioning plans, and provide accurate reporting to customers, while upholding compliance and ethics in all