Customer Logistics Manager NH90 (Temporal)

Prestwick Aerosystems; Albacete; On-site; EUR 55,000 - 75,000; Full time

Job summary

Airbus Helicopters España, S.A. is seeking a senior focal point for spares and material support to manage orders and ensure timely deliveries in a multinational environment. The role emphasizes coordination across departments and with external suppliers to meet customer expectations.

The candidate will oversee provisioning plans, analyse data discrepancies, and maintain readiness of material for delivery, while contributing to continuous improvement in service quality.

Qualifications

• Customer Oriented & Material Support Experience
• Knowledge of Supply Chain
• Knowledge of Business & Finance Management
• Continuous Improvement methodologies
• Capacity to welcome problems and put in place corrective actions
• Knowledge of aeronautics standards

Responsibilities

• Act as AHE Focal Point for spares orders towards Customer and NHI
• Manage customer orders for spares and AGEs
• Perform contract piloting and report contract status to CSM
• Be in close contact with customers to anticipate needs and satisfy commitments
• Coordinate with DPC CLM in NHI to ensure spares deliveries
• Coordinate with NH90 Spare Manager to monitor deliveries and support

Skills

Customer focus

Supply chain

Finance knowledge

Continuous improvement

Aeronautics standards

Problem solving

Education

Degree/Master in Economics or Management

Job description

Job Description and Tasks

• Act as AHE Focal Point for spares orders towards Customer and NHI
• Manage customer orders for spares and AGEs
• Perform contract piloting and report contract status to CSM
• Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations.
• Coordinate with DPC CLM in NHI to ensure spares deliveries from PC
• Coordinate with equipment suppliers to ensure spares deliveries
• Coordinate with NH90 Spare Manager to monitor deliveries and optimize customer support
• Coordinate with Material Support NH90 specialist to ensure parts deliveries
• Improves customer satisfaction on Spares services.
• Analyze and manage spare parts order book.
• Ensure transversal coordination with different departments to fulfil customer needs
• Issue and update of Provisioning Plan Report generation to allow customer monitoring
• Analysis of existing problems (misalignment of data, discrepancies, etc)
• Control of warehouse activity to ensure readiness of material to be delivered.
• Execute the Intervention/ Reception of spare parts with customer according to calendar and accomplish the budget forecast.

Competences

• Customer Oriented Team Management
• Knowledge of Supply Chain
• Knowledge of Business & Finance Management
• Continuous Improvement methodologies
• Capacity to welcome problems and put in place corrective actions.
• Knowledge of aeronautics standards

Soft Skills

• Ability to work in an international & multicultural environment
• Ability to build working relationship across multiple disciplines
• Autonomy and rigor to apply and follow standardsCapacity to anticipate risks and difficulties
• Capacity to analyze, to propose solutions in a synthetic way
• Good communication skills
• Value creation oriented
• Initiative and proactivity

Languages

• Fluent in English & Spanish
• French or German valuable

Profile

• Degree/Master in Economics or Management
• Customer Oriented & Material Support Experience

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all.

Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.

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Company: Airbus Helicopters España, SA

Employment Type: Agency / Temporary

Experience Level: Professional

Job Family: Material Support & services