Customer Logistics Manager NH90 (Temporal)

Airbus; Albacete; Presencial; EUR 48.000 - 70.000; Jornada completa

Descripción de la vacante

Airbus Helicopters España, S.A. is seeking a professional to act as the AHE focal point for spares orders and to manage customer requirements for spares and AGEs.

The role involves coordinating with NH90 and DPC CLM to ensure timely deliveries, monitoring contracts, and driving improvements to customer satisfaction in spares services. You will liaise with multiple departments, manage provisioning plans, and provide accurate reporting to customers, while upholding compliance and ethics in all

Formación

• Degree/Master in Economics or Management.
• Customer Oriented & Material Support Experience.

Responsabilidades

• Act as AHE Focal Point for spares orders towards Customer and NHI.
• Manage customer orders for spares and AGEs.
• Perform contract piloting and report contract status to CSM.
• Be in close contact with customers to anticipate needs and satisfy contract commitments and end user expectations.
• Coordinate with DPC CLM in NHI to ensure spares deliveries from PC.
• Coordinate with equipment suppliers to ensure spares deliveries.
• Coordinate with NH90 Spare Manager to monitor deliveries and optimize customer support.
• Coordinate with Material Support NH90 specialist to ensure parts deliveries.
• Improves customer satisfaction on Spares services.
• Analyze and manage spare parts order book.
• Ensure transversal coordination with different departments to fulfil customer needs.
• Issue and update of Provisioning Plan.
• Report generation to allow customer monitoring.
• Analysis of existing problems (misalignment of data, discrepancies, etc)
• Control of warehouse activity to ensure readiness of material to be delivered.
• Execute the Intervention/ Reception of spare parts with customer according to calendar and accomplish the budget forecast.

Conocimientos

Customer Oriented

Team Management

Supply Chain

Business & Finance

Continuous Improvement

Problem Solving

Aeronautics Knowledge

Educación

Degree/Master in Economics or Management

Descripción del empleo

Job Description

Job Description and Tasks

• Act as AHE Focal Point for spares orders towards Customer and NHI
• Manage customer orders for spares and AGEs
• Perform contract piloting and report contract status to CSM
• Be in close contact with customers in order to anticipate needs and to satisfy contract commitments and end user expectations.
• Coordinate with DPC CLM in NHI to ensure spares deliveries from PC
• Coordinate with equipment suppliers to ensure spares deliveries
• Coordinate with NH90 Spare Manager to monitor deliveries and optimize customer support
• Coordinate with Material Support NH90 specialist to ensure parts deliveries
• Improves customer satisfaction on Spares services.
• Analyze and manage spare parts order book.
• Ensure transversal coordination with different departments to fulfil customer needs
• Issue and update of Provisioning Plan
• Report generation to allow customer monitoring
• Analysis of existing problems (misalignment of data, discrepancies, etc)
• Control of warehouse activity to ensure readiness of material to be delivered.
• Execute the Intervention/ Reception of spare parts with customer according to calendar and accomplish the budget forecast.

Competences

• Customer Oriented
• Team Management
• Knowledge of Supply Chain
• Knowledge of Business & Finance Management
• Continuous Improvement methodologies
• Capacity to welcome problems and put in place corrective actions.
• Knowledge of aeronautics standards

Soft Skills

• Ability to work in an international & multicultural environment
• Ability to build working relationship across multiple disciplines
• Autonomy and rigor to apply and follow standards
• Capacity to anticipate risks and difficulties
• Capacity to analyze, to propose solutions in a synthetic way
• Good communication skills
• Value creation oriented
• Initiative and proactivity

Languages

• Fluent in English & Spanish
• French or German valuable

Profile

• Degree/Master in Economics or Management
• Customer Oriented & Material Support Experience

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company

Company: Airbus Helicopters España, SA

Employment Type: Agency / Temporary

Experience Level: Professional

Job Family: Material Support & services

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