Multilingual Patient Manager – Mallorca Dermatology Clinic

mySkin; Palma; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Continued education

Long-term development

Job summary

mySkin in Bendinat, Mallorca, is seeking a dedicated Patient Manager for a full-time position. You will be the central contact for an international client base, coordinating appointments, planning treatments, and handling billing while supporting doctors and the medical team.

Ideal candidates will be fluent in German, English, and Spanish, have Mallorca residency with NIE and Spanish SS number, plus strong CRM and digital skills.

Qualifications

• Fluency in German, English, and Spanish is mandatory.
• Experience in a medical/clinical reception or patient coordination is preferred.
• Strong organizational and communication skills.

Responsibilities

• Serve as central contact for international patients throughout the visit lifecycle.
• Check-in/out patients politely and manage appointments across channels.
• Schedule individual treatments and treatment series, ensuring smooth operations.
• Handle billing, invoicing, and daily administrative tasks.
• Maintain digital patient files and CRM data accurately.
• Provide product information and assist with skincare product sales.
• Collaborate closely with doctors and medical staff.

Skills

Multilingual communication

CRM systems

Appointment management

Customer service

Digital literacy

Education

High school or equivalent

Tools

MS Office

Scheduling software

Job description

mySkin in Bendinat, Mallorca, is seeking a dedicated Patient Manager for a full-time position. You will be the central contact for an international client base, coordinating appointments, planning treatments, and handling billing while supporting doctors and the medical team.

Ideal candidates will be fluent in German, English, and Spanish, have Mallorca residency with NIE and Spanish SS number, plus strong CRM and digital skills.