Multilingual Customer Training Specialist (Remote)

Avature; Valencia; Híbrido; EUR 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Sanitas health coverage

23 vacation days a year

Flexible hours

Paid internet service expenses

Flexible compensation plan

One day a week in-office

Descripción de la vacante

Avature is seeking a Training Specialist to empower customers in Valencia and Málaga with engaging sessions and comprehensive resources. You will deliver training across product solutions, adapt content to varied audiences, and collaborate with teams to keep materials updated.

The role emphasizes strong English and French communication, exceptional presentation skills, and proactive problem-solving in a fast-paced SaaS environment.

Formación

• Proficient in English and French, with strong verbal and written communication skills.
• Excellent presentation and public speaking abilities.
• Ability to adapt explanations of complex concepts to different audiences and learning styles.
• Strong planning, multitasking, and time-management skills.
• High level of resourcefulness and proactive problem-solving.
• Comfortable troubleshooting issues during live sessions.

Responsabilidades

• Coordinate, schedule, and deliver virtual or on-site training sessions for customers and internal teams.
• Prepare and deliver solution overviews, user/admin training, workshops, and recorded sessions.
• Create and update instructional materials (slides, exercises, polls, and related resources).
• Troubleshoot issues during sessions and ensure a smooth experience while maintaining engagement.
• Track training metrics (attendance, completion, feedback) and identify improvement opportunities.
• Collaborate with internal teams to keep content aligned with product updates.

Conocimientos

English

French

Public speaking

Training experience

Organizational skills

Time management

Customer-facing

Herramientas

MS Office

PowerPoint

Descripción del empleo

Avature is seeking a Training Specialist to empower customers in Valencia and Málaga with engaging sessions and comprehensive resources. You will deliver training across product solutions, adapt content to varied audiences, and collaborate with teams to keep materials updated.

The role emphasizes strong English and French communication, exceptional presentation skills, and proactive problem-solving in a fast-paced SaaS environment.