Multilingual CS Specialist — Catalan/Euskera/Aranès

Cross Border Talents; Madrid; On-site; EUR 22,000 - 30,000; Full time

Job summary

Cross Border Talents is hiring Customer Service Specialists to join our teams in Valencia and Madrid, Spain. Fluency in Catalan/Euskera/Aranès and a good command of English are required to handle inquiries by phone, email or chat for an international client base.

We value excellent communication and a customer-first mindset, plus the ability to work in a multicultural, fast-paced environment. Prior CS experience helps but isn't mandatory.

Qualifications

• Fluent/native level in Catalan/Euskera/Aranès.
• Good level of English.
• Excellent communication and customer-service skills.
• Motivation to work in an international environment.

Responsibilities

• Assist customers by phone, email, or chat.
• Handle customer questions and requests professionally.
• Provide accurate information and appropriate solutions.
• Resolve issues while maintaining a high level of customer satisfaction.
• Follow project procedures and quality standards.

Skills

Catalan/Euskera/Aranès

English

Job description

Cross Border Talents is hiring Customer Service Specialists to join our teams in Valencia and Madrid, Spain. Fluency in Catalan/Euskera/Aranès and a good command of English are required to handle inquiries by phone, email or chat for an international client base.

We value excellent communication and a customer-first mindset, plus the ability to work in a multicultural, fast-paced environment. Prior CS experience helps but isn't mandatory.