Catalan/Aranès/Euskera Customer Service Specialists

Cross Border Talents; Madrid; On-site; EUR 22,000 - 30,000; Full time

Job summary

Cross Border Talents is hiring Customer Service Specialists to join our teams in Valencia and Madrid, Spain. Fluency in Catalan/Euskera/Aranès and a good command of English are required to handle inquiries by phone, email or chat for an international client base.

We value excellent communication and a customer-first mindset, plus the ability to work in a multicultural, fast-paced environment. Prior CS experience helps but isn't mandatory.

Qualifications

• Fluent/native level in Catalan/Euskera/Aranès.
• Good level of English.
• Excellent communication and customer-service skills.
• Motivation to work in an international environment.

Responsibilities

• Assist customers by phone, email, or chat.
• Handle customer questions and requests professionally.
• Provide accurate information and appropriate solutions.
• Resolve issues while maintaining a high level of customer satisfaction.
• Follow project procedures and quality standards.

Skills

Catalan/Euskera/Aranès

English

Job description

Customer Service Specialists – Valencia/Madrid

Are you a Catalan,Euskera ,Aranèsspeaker looking for an international career opportunity?

We are currently hiring Customer Service Specialists to join our teams in Valencia and Madrid, Spain

Location

Spain

Your Responsibilities

• Assist customers by phone, email, or chat
• Handle customer questions and requests professionally
• Provide accurate information and appropriate solutions
• Resolve issues while maintaining a high level of customer satisfaction
• Follow project procedures and quality standards
• Work effectively in an international environment

Requirements

• Fluent/native level in one of the following languages:
  Catalan/Euskera/Aranès

• Good level of English
• Excellent communication and customer-service skills
• Comfortable working with computers and digital tools
• Previous customer service experience is a plus, but not mandatory
• Motivation to work and live in an international environment