Motor Vehicle Back-Office Coordinator (6 Months)

Bosch Group; Barcelona; Presencial; EUR 22.000 - 32.000; Jornada completa

Descripción de la vacante

Bosch Group is seeking a meticulous Customer Service Back Office Agent for a 6-month temporary assignment. This full-time role focuses on keeping vehicle repair data accurate, tracking progress, and ensuring timely communications with stakeholders.

The position emphasizes precise data verification, ticket approvals, and proactive timeline monitoring to support efficient service operations. Fluency in English is required, with a structured, detail-oriented mindset.

Formación

• Proven experience in logistics coordination, administrative support, or back-office operations.
• Exceptional attention to detail and quality assurance mindset.
• Proficiency with data management systems and databases.
• Strong organizational and time management skills.
• Excellent written and verbal communication abilities in English (C1).
• Demonstrated ability to monitor processes and identify deviations.

Responsabilidades

• Track motorized vehicles in repair through resolution.
• Verify data accuracy in systems and ensure completeness and compliance.
• Approve repair tickets after validations are complete.
• Monitor repair progress with follow-up reviews for accuracy.
• Proactively monitor timelines and identify delays.
• Escalate and alert stakeholders when repairs exceed 4 weeks.
• Maintain clear documentation and provide status updates.

Conocimientos

Logistics coordination

Administrative support

Back-office operations

Attention to detail

Data management

Organizational skills

Time management

English proficiency

Descripción del empleo

Bosch Group is seeking a meticulous Customer Service Back Office Agent for a 6-month temporary assignment. This full-time role focuses on keeping vehicle repair data accurate, tracking progress, and ensuring timely communications with stakeholders.

The position emphasizes precise data verification, ticket approvals, and proactive timeline monitoring to support efficient service operations. Fluency in English is required, with a structured, detail-oriented mindset.