Customer Specialist with Polish

Adecco Portugal; Barcelona; On-site; EUR 26,000 - 38,000; Full time

Job summary

Bosch Service Solutions in Barcelona is seeking a multilingual customer service specialist. You will assist customers with product and IoT-related inquiries, handling first-level technical support and complaints, starting on-site with a plan to move to a hybrid work model after the first six months.

The role requires fluent English, native Polish, and French language abilities, with a focus on delivering exceptional service in a global technology environment.

Qualifications

• Fluent English and native Polish are required for customer-facing support.
• Experience in customer service is preferred.
• Willingness to work on-site in Barcelona with a transition to a hybrid model after 6 months.

Responsibilities

• Provide assistance to customers with questions about products and IoT features.
• Handle inquiries, complaints, and basic technical support in multiple languages.
• Support import/export procedures and ensure high-quality service delivery.

Skills

Fluent English

Polish (native)

French language

Job description

BOSCH is waiting for you! ?Are you looking for a high level experience in a world-renowned multinational company? Do you have a passion for customer service? Do you have a fluent level of English and proficiency in Polish at a native level? If so, then you have found the right position! It is a 100% on-site position in Barcelona for the first 6 months, after which it transitions to a hybrid model.

Job Description

Are you passionate about technology and cars? If so, Bosch Service Solutions is the place for you. Here, you will have the opportunity to work for a leading global motor company, assisting customers who drive automobiles, motorbikes, or use power equipment.

You will provide assistance with questions on the product portfolio, import/export procedures, first-level technical support, complaints, and support with the use of the IoT technologies these vehicles are equipped with, including apps. In this role, you will utilize your language skills in French, to provide outstanding customer service and support.

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