Mallorca Front Desk Concierge | Guest Experience

Campdemar; Andrach; On-site; EUR 22,000 - 28,000; Full time

Benefits offered by this job

Fully company-funded supplementary健康保险

Corporate benefits program discounts

Employee discounts on hotel stays

Starter accommodation on the island

Job summary

CampDeMar in Mallorca is seeking a welcoming front desk professional to greet international guests, manage check-ins and inquiries, ensure a smooth arrival, and help guests discover local highlights and amenities.

Fluent German is essential, plus good English and Spanish; prior hotel reception experience, strong communication, and a friendly, team-oriented attitude are required for a successful, long-term fit in our sunny island environment.

Qualifications

• Fluent German language skills (spoken and written).
• Good English and Spanish proficiency.
• Genuine passion for hotel industry and guest-oriented attitude.
• Initial practical experience at a hotel reception or front desk.
• Strong communication and teamwork skills.

Responsibilities

• Handling check-in and check-out procedures smoothly for guests.
• Managing daily front desk operations and general guest inquiries.
• Advising guests on island highlights, attractions, and excursions.
• Providing professional complaint management with Guest Relation Management and hotel directors.
• Processing individual room reservations and assisting group bookings.
• Ensuring clear communication and handovers with housekeeping, maintenance, and F&B.

Skills

German language

English language

Spanish language

Guest service

Communication skills

Team spirit

Job description

CampDeMar in Mallorca is seeking a welcoming front desk professional to greet international guests, manage check-ins and inquiries, ensure a smooth arrival, and help guests discover local highlights and amenities.

Fluent German is essential, plus good English and Spanish; prior hotel reception experience, strong communication, and a friendly, team-oriented attitude are required for a successful, long-term fit in our sunny island environment.