MAKO Robotics Field Support Specialist

PowerToFly; Burgos; Presencial; EUR 33.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company Car

MAKO Product Training

Flat hierarchies

Career development

Team engagement

Competitive salary

Descripción de la vacante

Stryker is seeking a Field-based Product Support Specialist to service the theatre and clinical environment in Iberia, based in Burgos. The role supports MAKO robotic procedures and joint replacement surgeries while training theatre staff on Stryker products.

You will work with the Regional Sales Manager to ensure best-in-class service, manage stock and inventory, and develop regional strategy. Requires biomedical engineering background and 2+ years in healthcare, plus Spanish (native) and

Formación

• Bachelor’s degree within biomedical engineering, medical technology, health sciences or Medical Certification.
• At least 2 years of work experience, ideally in the healthcare industry.
• Native level of Spanish and advanced level of English (C1 minimum).
• Strong knowledge of the healthcare industry, ideally joint replacement.
• Valid EU driver’s license.

Responsabilidades

• Servicing existing and new customer base within the theatre and clinical environment.
• Providing support for MAKO robotic procedures, and manual joint replacement surgeries.
• Providing theatre and wider HCP staff with training on Stryker products.
• Working closely with team members within the defined region, and the Regional Sales Manager, to ensure customer service levels are best in class.
• Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice.
• Understanding the clinical application of the broader Stryker business to always offer customers the best possible solution.
• Conducting trials and evaluations of products in both theatre and the clinical environment as and when required.
• Implementation of training, provision of instruments and implementation of new Stryker business. This could include organizing and conducting training workshops and events for a broad customer group.
• Communicating essential features and benefits of products and their clinical application.
• Always demonstrating outstanding ethics. Treating customers and other employees with respect and representing Stryker in the best possible light.
• Behaving with integrity and delivering on commitments within required timescales.
• Observing customer needs and liaising with sales colleagues to follow up on and introduce new or additional Stryker products and/or support.
• Maintaining a basic business plan highlighting daily, weekly, and monthly objectives.
• Developing an understanding of the local healthcare environment and regional strategy.
• Additional responsibilities as directed by RSM (Regional Sales Manager).

Conocimientos

Biomedical engineering

Spanish native

English C1

Healthcare knowledge

Driving license

Educación

Bachelor’s degree in biomedical engineering or related field

Descripción del empleo

Stryker is seeking a Field-based Product Support Specialist to service the theatre and clinical environment in Iberia, based in Burgos. The role supports MAKO robotic procedures and joint replacement surgeries while training theatre staff on Stryker products.

You will work with the Regional Sales Manager to ensure best-in-class service, manage stock and inventory, and develop regional strategy. Requires biomedical engineering background and 2+ years in healthcare, plus Spanish (native) and