MAKO Joint Replacement Specialist — Madrid (Field-Based)

Stryker Group; Móstoles; Presencial; EUR 33.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company Car

MAKO Training (English)

Flat hierarchies and responsibility

Career development

Team spirit & engagement

Competitive salary

Recognition of performance

Descripción de la vacante

Stryker Group in Madrid seeks a Product Support Specialist for Joint Replacement, focusing on MAKO robotic procedures and traditional joint replacements. You will service clinical customers, coordinate training with the sales team, and manage theatre inventory while maintaining excellent service standards.

This 100% field-based role requires Spanish native language, English fluency, and OR experience; the position offers a company car and MAKO training, with heavy travel and close collaboration

Formación

• Bachelor’s degree in biomedical engineering, medical technology, health sciences or Medical Certification (i.e. CST, PT, CPT, etc.)
• Minimum 2 years of work experience as Product specialist, Clinical specialist, Nurse, or Biomedical engineer in healthcare
• Experience in operating room is highly preferred
• Native in Spanish and fluency English is required (minimum C1 level)
• Valid EU driver’s license

Responsabilidades

• Servicing existing and new customer base within the theatre and clinical environment.
• Providing support for MAKO robotic procedures, and manual joint replacement surgeries.
• Providing theatre and wider HCP staff with training on Stryker products.
• Working closely with team members within the defined region, and the Regional Sales Manager, to ensure customer service levels are best in class.
• Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice.
• Understanding the clinical application of the broader Stryker business to always offer customers the best possible solution.
• Conducting trials and evaluations of products in both theatre and the clinical environment as and when required.
• Implementation of training, provision of instruments and implementation of new Stryker business. This could include organizing and conducting training workshops and events for a broad customer group.
• Communicating essential features and benefits of products and their clinical application.
• Always demonstrating outstanding ethics. Treating customers and other employees with respect and representing Stryker in the best possible light.
• Behaving with integrity and delivering on commitments within required timescales.
• Observing customer needs and liaising with sales colleagues to follow up on and introduce new or additional Stryker products and/or support.
• Maintaining a basic business plan highlighting daily, weekly, and monthly objectives.
• Developing an understanding of the local healthcare environment and regional strategy.
• Additional responsibilities as directed by RSM (Regional Sales Manager).

Conocimientos

Spanish native

English C1

Educación

Bachelor’s degree in biomedical engineering/medical field

Master’s degree preferred

Descripción del empleo

Stryker Group in Madrid seeks a Product Support Specialist for Joint Replacement, focusing on MAKO robotic procedures and traditional joint replacements. You will service clinical customers, coordinate training with the sales team, and manage theatre inventory while maintaining excellent service standards.

This 100% field-based role requires Spanish native language, English fluency, and OR experience; the position offers a company car and MAKO training, with heavy travel and close collaboration