Madrid Service Contract Operations Specialist

Barco; Málaga; Presencial; EUR 32.000 - 46.000; Jornada completa

Descripción de la vacante

Barco in Madrid is seeking a Commercial Services Coordinator to manage service contracts and support the smooth execution of service contract operations. You will collaborate closely with Sales and Customer Care to guarantee accurate contract handling and contribute to continuous improvements in processes and tools.

This role requires 2-3 years in a commercial-administrative role, fluency in Spanish and English, and experience with CRM/ERP systems such as Salesforce or SAP.

Formación

• 2-3 years of experience in a commercial-administrative role.
• Fluent in Spanish and English; knowledge of Italian and/or French is an advantage.
• Comfortable working in a collaborative, cross-functional environment.
• Proactive, detail-oriented with strong administrative and commercial skills.
• Customer service-oriented mindset.

Responsabilidades

• Register maintenance contracts accurately in internal systems and ensure timely annual invoicing.
• Identify and follow up on service contract renewal opportunities with Sales and Customer Care.
• Prepare maintenance quotations using pricing tools.
• Create standard contract documentation and share proposals with partners and customers.
• Maintain accurate records of calculations, documentation, and contract-related files.
• Contribute to development and maintenance of work instructions and workflows.
• Support testing and implementation of new tools and service offerings.

Conocimientos

Spanish language

English language

Cross-functional collaboration

Administrative and commercial skills

CRM systems

Herramientas

Salesforce

SAP

Descripción del empleo

Barco in Madrid is seeking a Commercial Services Coordinator to manage service contracts and support the smooth execution of service contract operations. You will collaborate closely with Sales and Customer Care to guarantee accurate contract handling and contribute to continuous improvements in processes and tools.

This role requires 2-3 years in a commercial-administrative role, fluency in Spanish and English, and experience with CRM/ERP systems such as Salesforce or SAP.