Madrid SaaS Implementation Engineer — Client Success

Optibus; España; On-site; EUR 40,000 - 60,000; Full time

Job summary

A leading transportation technology firm in Spain seeks an Implementation Engineer to onboard new clients and support them in using the Optibus platform. This role involves building strong client relationships, managing project timelines, and collaborating with internal teams to define requirements. The ideal candidate has a proven track record in client-facing SaaS roles and is fluent in both English and Spanish.

Qualifications

• Experience in SaaS ideally in a vertical market.
• Ability to manage time-based projects effectively.
• Ability to collect and analyze feedback for strategic insights.

Responsibilities

• Build relationships with clients and internal decision makers.
• Manage client organizational structures to meet mutual goals.
• Ensure timely implementation cycle adherence with PMO.

Skills

Client-facing roles experience

Relationship building

Project management

Outstanding communication skills in English and Spanish

Adaptability in fast-paced environments

Job description

A leading transportation technology firm in Spain seeks an Implementation Engineer to onboard new clients and support them in using the Optibus platform. This role involves building strong client relationships, managing project timelines, and collaborating with internal teams to define requirements. The ideal candidate has a proven track record in client-facing SaaS roles and is fluent in both English and Spanish.