Madrid-based Senior Product Manager, Mobile Banking App

Banco Santander; Madrid; On-site; EUR 90,000 - 120,000; Full time

Job summary

Openbank in Madrid is seeking a Senior Product Manager to lead the Openbank mobile app for Individuals. You will partner with Engineering, Design/UX, Data, Operations, Customer Growth, Customer Needs, and Risk, Legal and Compliance to identify high-impact opportunities and guide your squad from discovery to shipped product with measurable outcomes.

This is a hands-on leadership role focused on strategy, discovery, prioritisation and value delivery.

Qualifications

• 6+ years in product management; mobile-first consumer products from discovery through launch and optimisation.
• Experience leading a cross-functional squad in a complex, product-led organisation.
• Strong product sense and a track record of UX excellence: simplifying complexity and building intuitive customer journeys.
• Zero-to-one, major feature or product-rebuild experience: taking ambiguous problems from idea to shipped product to measurable outcomes.
• Experience in banking, fintech, financial services or another regulated digital environment (preferred).

Responsibilities

• Own the vision, roadmap and prioritisation of the Openbank app experience.
• Lead one cross-functional squad, aligning Engineering, Design, Data and business partners around clear customer and business outcomes.
• Define and own product metrics across activation, engagement, conversion, retention, self-service and customer satisfaction.
• Lead continuous discovery using product data, customer feedback, UX research and experimentation.
• Identify high-impact customer problems and simplify complex journeys across the app.
• Translate customer and business needs into clear hypotheses, MVPs, product requirements and success criteria.
• Prioritise based on customer value, business impact, strategic alignment, regulation and technical feasibility.
• Work closely with other product managers to create a consistent and connected app experience across journeys.
• Monitor performance after launch and use evidence to improve, iterate or change direction.

Skills

Data-informed mindset

Discovery and prioritisation

Mobile product management

Stakeholder management

English proficiency

Job description

Openbank in Madrid is seeking a Senior Product Manager to lead the Openbank mobile app for Individuals. You will partner with Engineering, Design/UX, Data, Operations, Customer Growth, Customer Needs, and Risk, Legal and Compliance to identify high-impact opportunities and guide your squad from discovery to shipped product with measurable outcomes.

This is a hands-on leadership role focused on strategy, discovery, prioritisation and value delivery.