MAC Specialist

Jones Lang LaSalle Incorporated; Madrid; On-site; EUR 65,000 - 90,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Moves, Adds & Changes (MAC) Project Manager for the Integrated Facility Management (IFM) business line on our Amazon account. You will own the full lifecycle of office moves, coordinating relocations across buildings with multiple stakeholders, from planning through execution to post-move review.

The role involves end-to-end project management, data management, and auditing across MAC service lines, with exposure to Launch as the portfolio grows.

Qualifications

• 3+ years in project management, facilities management, or corporate relocations.
• Proven ability to manage multiple concurrent projects with deadlines.
• Self-driven with full ownership of tasks - accountable and effective without close supervision.

Responsibilities

• Plan and coordinate employee moves of varying scope and complexity using a phased delivery framework.
• Prepare communication plans and locker strategies in cooperation with relevant teams.
• Plan and allocate resources with local facility management teams and move vendors.
• Conduct site inspections and inventory to ensure all assets are accounted for, packed, and labeled.
• Engage business representatives to understand workstation setup and team requirements.
• Coordinate move vendor deliveries, resolving issues in real time for a flawless Day 1 experience.
• Keep management and stakeholders informed of progress and issues.
• Manage vendor relationships and project budgets - quotes, invoice reviews, and spend tracking.
• Distribute post-move surveys, document lessons learned, and close project records within defined timelines.

Skills

Project management

Facilities management

Corporate relocations

Job description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL es una empresa comprometida con la igualdad de oportunidades entre hombres y mujeres / JLL as a company is committed to equal opportunities for men and women.

We are looking for a Moves, Adds & Changes (MAC) Project Manager for our Integrated Facility Management (IFM) business line embedded within our Amazon dedicated account team.

About JLL

We are JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!

Role Purpose

The Moves, Adds & Changes (MAC) Project Manager owns the full lifecycle of office moves - from planning through execution to post-move review - coordinating employee relocations within and between buildings with multiple stakeholders. The role combines end-to-end project management, data management, and auditing across the MAC service line, including accurate employee location data and timely floor plan updates. Fast-paced and high-volume, the position typically carries 5-15 concurrent projects ranging from small team moves to full building restacks. The role reports to MAC Operations Manager and sits within the Operational Readiness team, which integrates two workstreams: MAC (moves and space reconfigurations) and Launch (new or expanded workplace activation). Primary focus is MAC, with exposure to Launch as the portfolio grows. Day-to-day coordination spans the program team, Occupancy Planning, local FM, IT, Security, and Space Data Management. Responsibilities cover the assigned country and area but may extend to regional EMEA support, with occasional travel required.

What this job involves

Moves, Adds, Changes:

• Plan and coordinate employee moves of varying scope and complexity using a phased delivery framework.
• Prepare communication plans and locker strategies in cooperation with relevant teams.
• Plan and allocate resources with local facility management teams and move vendors.
• Conduct site inspections and inventory to ensure all assets are accounted for, packed, and labeled.
• Engage business representatives to understand workstation setup and team requirements.
• Coordinate move vendor deliveries, resolving issues in real time for a flawless Day 1 experience.
• Keep management and stakeholders informed of progress and issues.
• Manage vendor relationships and project budgets - quotes, invoice reviews, and spend tracking.
• Distribute post-move surveys, document lessons learned, and close project records within defined timelines.
• undefined

Data & Space Management:

• Audit and ensure employee location data accuracy on Space & Occupancy platform, per KPIs.
• Perform timely floor plan audits and updates.
• Manage locker asset inventories - capacity, assignments, and clear-outs during moves.
• Handle MAC trouble tickets promptly per SLAs.

Stakeholder Coordination:

• Build and maintain relationships with key partners for smooth project delivery, including:
• Local Facility Management teams - move support, floor plans, locker management.
• IT Services - device provisioning, network readiness, workstation and AV/VC setup.
• Corporate Security - building access, badges, restricted spaces.
• HR/People teams - employee location updates.
• Occupancy Planning - seating strategy, neighborhood assignments, space allocation.
• Space Data Management - data management support and troubleshooting.
• Workplace Communications - move related communication.
• Design & Construction - moves tied to launches or expansions.
• Move vendors - physical logistics before and during moves.

The role rewards initiative - you'll have the autonomy to find smarter ways to deliver .

What You'll Bring

• Required
• 3+ years in project management, facilities management, or corporate relocations.
• Proven ability to manage multiple concurrent projects with competing deadlines.
• Self-driven with full ownership of tasks - accountable and effective without close