Occupancy Planner

JLL; Madrid; On-site; EUR 42,000 - 56,000; Full time

Job summary

JLL is seeking an Occupancy Planner to optimize space and support site-level planning in Madrid. You will analyze current space availability, workplace conditions, and headcount projections, ensuring alignment with client standards.

Responsibilities include developing space planning solutions, blocking and adjacency planning, migration sequencing, maintaining CAFM/IWMS data, and preparing communications for stakeholders. Strong communication and multi-project delivery are essential.

Qualifications

• Relationship building & customer service skills required.
• Tactical planning & initiatives experience preferred.
• Problem solving abilities essential.
• Space planning experience including stacking, blocking & adjacency planning.
• CAFM / IWMS experience is desirable.
• Microsoft Office tools proficiency and AutoCAD skills are preferred.

Responsibilities

• At a site or campus level, support development and delivery of Space Planning solutions in line with Property Strategies.
• Site level blocking, stacking, adjacency planning.
• Develop migration plans and sequencing of group-level moves.
• Manage CAFM / IWMS data and ensure accuracy of reporting.
• Facilitate planning meetings and resolve issues with MAC team.
• Prepare tactical views (e.g., 24 months) to support space needs.
• Integrate tactical plans into strategic forecasts of space requirements.
• Assist in preparing communications and floor/stack plans for stakeholders.
• Enforce space policies and notify clients of exceptions.
• Perform data accuracy audits and collaborate with Senior Site Leadership.

Skills

Relationship building

Customer service skills

Tactical planning

Initiatives

Problem solving

Multi-project management

Space planning

CAFM / IWMS

Microsoft Office

AutoCAD

Tools

AutoCAD

CAFM/IWMS

Microsoft Office

Job description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL es una empresa comprometida con la igualdad de oportunidades entre hombres y mujeres / JLL as a company is committed to equal opportunities for men and women.

We are looking for an Occupancy Planner for our Occupancy Planning business line.

About JLL

We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!

Role Purpose

At a site or campus level the Occupancy Planner understands how much space is currently available, the workplace conditions, and headcount projections by local business unit. The Occupancy Planner is to ensure all sites are optimized and per Client workplace standards.

What this job involves

• At a site or campus level, support the development and delivery of Space Planning solutions in line with Property Strategies that meet the Business needs for space and / or changes to space allocations
• Site level blocking, stacking, adjacency planning
• Develop migration plans and sequencing of group-level and individual moves
• Manage and maintain CAFM / IWMS data to ensure accuracy of reporting
• Facilitate and/or resolves planning issues identified in the customer planning meetings with MAC team
• Compilation of a tactical view (e.g. 24 months) of the specific campus to support the business needs
• Integration of the tactical plan into the strategic forecast of business space requirements
• Support the preparation of communications that assist the Business Reps / other involved parties to understand the proposed accommodation solutions including preparation of ('to / from') floor plans / stack plans, summarised data, spend approval documents, etc.
• Recommends, educates and enforces space policies/standards, procedures and protocols and notifies client of customer requested exceptions;
• Performs data accuracy audits
• Collaborate on site-specific Planning Strategies with Senior Site Leadership and the Area Occupancy Planners
• Service Request Response & Reporting: Support the implementation of MAC & additional space service requests. Ensure all assigned Service Requests are prioritised and accurately managed in the Service Request Module. Maintain detailed notes and summary information within the Service Request Module and provide a regular summary.
• Reporting - Track and report actual seat demand versus projected seat demand at the building level.
• Reports the current supply and capacity, and forecasts inventory changes, site metrics, activity and opportunities.

Key Interactions

• Occupancy Planners
• Site business line leaders
• Other Space Planners within region
• MAC teams
• FM teams
• Space management team

Every day is different, and in all these activities, we'd encourage you to show your ingenuity.

Sound like you? To apply you need to be / have:

• Relationship building & customer service skills
• Tactical planning & initiatives
• Problem solving
• Experience with activity-based working programs preferred
• Strong verbal and written communication skills
• Ability to deliver multiple projects simultaneously
• Space planning experience preferred including stacking / blocking & adjacency planning
• CAFM / IWMS experience
• Microsoft office tools
• AutoCAD skills preferred

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Location: On-site -Madrid, ESP