Occupancy Planner

OAE-JLL Facility Services; Madrid; On-site; EUR 46,000 - 66,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Madrid is seeking an Occupancy Planner to optimize space usage, understand workplace conditions, and project headcount by local business unit. You will ensure sites are aligned with client workplace standards and strategic space planning goals.

The role demands strong collaboration with site leaders, space policy knowledge, and proficient CAFM/IWMS data management. On-site work in Madrid is required, with opportunities to influence multiple campuses.

Qualifications

• Relationship building & customer service skills.
• Tactical planning & initiatives.
• Problem solving.
• Experience with activity-based working programs preferred.
• Strong verbal and written communication skills.
• Ability to deliver multiple projects simultaneously.
• Space planning experience including stacking / blocking & adjacency planning.
• CAFM / IWMS experience; Microsoft Office tools; AutoCAD skills preferred.

Responsibilities

• Support the development and delivery of Space Planning solutions in line with Property Strategies that meet the Business needs for space and / or changes to space allocations.
• Site level blocking, stacking, adjacency planning.
• Develop migration plans and sequencing of group-level and individual moves.
• Manage and maintain CAFM / IWMS data to ensure accuracy of reporting.
• Facilitate and/or resolve planning issues identified in the customer planning meetings with MAC team.
• Compilation of a tactical view (e.g. 24 months) of the specific campus to support the business needs.
• Integration of the tactical plan into the strategic forecast of business space requirements.
• Support the preparation of communications that assist the Business Reps / other involved parties to understand the proposed accommodation solutions including preparation of (‘to / from’) floor plans / stack plans, summarised data, spend approval documents, etc.
• Recommends, educates and enforces space policies/standards, procedures and protocols and notifies client of customer requested exceptions; Performs data accuracy audits.
• Collaborate on site-specific Planning Strategies with Senior Site Leadership and the Area Occupancy Planners.
• Service Request Response & Reporting: Support the implementation of MAC & additional space service requests. Ensure all assigned Service Requests are prioritised and accurately managed in the Service Request Module. Maintain detailed notes and summary information within the Service Request Module and provide a regular summary.
• Reporting
• Track and report actual seat demand versus projected seat demand at the building level. Reports the current supply and capacity, and forecasts inventory changes, site metrics, activity and opportunities.

Skills

Relationship building & customer

Tactical planning

Problem solving

Activity-based working knowledge

Verbal and written communication

Project management

Space planning (stacking / adjacency)

Tools

AutoCAD

Microsoft Office

CAFM/IWMS

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL es una empresa comprometida con la igualdad de oportunidades entre hombres y mujeres / JLL as a company is committed to equal opportunities for men and women. We are looking for an Occupancy Planner for our Occupancy Planning business line.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Role Purpose

At a site or campus level the Occupancy Planner understands how much space is currently available, the workplace conditions, and headcount projections by local business unit. The Occupancy Planner is to ensure all sites are optimized and per Client workplace standards.

What this job involves

• At a site or campus level, support the development and delivery of Space Planning solutions in line with Property Strategies that meet the Business needs for space and / or changes to space allocations
• Site level blocking, stacking, adjacency planning
• Develop migration plans and sequencing of group-level and individual moves
• Manage and maintain CAFM / IWMS data to ensure accuracy of reporting
• Facilitate and/or resolves planning issues identified in the customer planning meetings with MAC team
• Compilation of a tactical view (e.g. 24 months) of the specific campus to support the business needs
• Integration of the tactical plan into the strategic forecast of business space requirements
• Support the preparation of communications that assist the Business Reps / other involved parties to understand the proposed accommodation solutions including preparation of (‘to / from’) floor plans / stack plans, summarised data, spend approval documents, etc.
• Recommends, educates and enforces space policies/standards, procedures and protocols and notifies client of customer requested exceptions; Performs data accuracy audits
• Collaborate on site-specific Planning Strategies with Senior Site Leadership and the Area Occupancy Planners
• Service Request Response & Reporting: Support the implementation of MAC & additional space service requests. Ensure all assigned Service Requests are prioritised and accurately managed in the Service Request Module. Maintain detailed notes and summary information within the Service Request Module and provide a regular summary.
• Reporting
• Track and report actual seat demand versus projected seat demand at the building level. Reports the current supply and capacity, and forecasts inventory changes, site metrics, activity and opportunities.

Key Interactions

Occupancy Planners Site business line leaders Other Space Planners within region MAC teams FM teams Space management team Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sound like you?

To apply you need to be / have

• Relationship building & customer service skills
• Tactical planning & initiatives
• Problem solving
• Experience with activity-based working programs preferred
• Strong verbal and written communication skills
• Ability to deliver multiple projects simultaneously
• Space planning experience preferred including stacking / blocking & adjacency planning
• CAFM / IWMS experience Microsoft office tools AutoCAD skills preferred

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

Location: On-site –Madrid, ESP

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. Forover200years, JLL(NYSE:JLL),aleadingglobalcommercialrealestateandinvestmentmanagementcompany,hashelpedclientsbuy,build,occupy,manageandinvestinavarietyofcommercial,industrial,hotel,residentialandretailproperties.AFortune500companywithoperationsinover80countriesaroundtheworld,ouremployeesbringthepowerofaglobalplatformcombinedwithlocalexpertise.Drivenbyourpurposetoshapethefutureofrealestateforabetterworld,wehelpourclients,peopleandcommunitiesSEEABRIGHTER WAYSM.JLListhebrandname,andaregisteredtrademark,ofJonesLangLaSalleIncorporated.Forfurtherinformation,visitjll.com.