Luxury Store Lead: Sales Growth & Team Coach

TOD'S Group; Madrid; Presencial; EUR 38.000 - 48.000; Jornada completa

Descripción de la vacante

TOD’S Group is seeking a Store Manager Assistant in Madrid to help drive commercial development, uphold the brand image, and ensure a premium customer experience. You will support the store manager in planning, coaching the team, and executing TOD’S sales policies across all customers and events.

The role requires 3–4 years of store experience, 2 years of team management, and fluency in Spanish and English, with a deep understanding of luxury fashion, particularly shoes.

Formación

• 3–4 years store experience.
• 2 years minimum team management experience.
• Fluent Spanish and English.
• Knowledge of luxury and fashion, especially shoes.

Responsabilidades

• Develop the store sales turnover by implementing TOD'S sales policy.
• Set sales objectives and analyze results periodically.
• Apply the selling ceremony per Brand guidelines.
• Highlight products per brand visual policy with the visual merchandising dept.
• Set up CRM actions to grow the customer database.
• Coordinate Trade marketing events.
• Analyze sales reports and customer feedback.
• Propose actions to exceed objectives and increase turnover.
• Check invoicing and compliance with collection procedures.
• Ensure stock management, restocking, inventories, and discrepancy control.

Conocimientos

Management

Luxury sales

Hospitality skills

Descripción del empleo

TOD’S Group is seeking a Store Manager Assistant in Madrid to help drive commercial development, uphold the brand image, and ensure a premium customer experience. You will support the store manager in planning, coaching the team, and executing TOD’S sales policies across all customers and events.

The role requires 3–4 years of store experience, 2 years of team management, and fluency in Spanish and English, with a deep understanding of luxury fashion, particularly shoes.