Luxury Spa Trainer & Team Leader

IHG; Cebreros; Presencial; EUR 25.000 - 42.000; Jornada completa

Descripción de la vacante

Six Senses Quexigal Palace seeks an experienced Spa Trainer to uphold luxury spa standards and lead therapist development. You will design training programs, supervise treatment quality, and support guest services to ensure an exceptional wellness journey.

Fluency in English and Spanish is required; additional languages are a plus. The role emphasizes sustainability, brand initiatives and collaborative operations within a premium hospitality setting.

Formación

• 3+ years in luxury spa environments with proven references.
• Knowledge of anatomy and physiology, massage and beauty therapy.
• Understanding of beauty products and facial/nail tech.
• Fluent in English and Spanish; additional languages preferred.
• Valid authorization to work in Spain.

Responsabilidades

• Maintain knowledge of all face and body treatments offered, ensuring alignment with Six Senses standards.
• Lead, motivate and support Spa Therapists, ensuring high-quality service and teamwork.
• Develop and deliver training programs for Hosts, including monthly plans and skills assessments.
• Ensure treatment rooms are prepared, stocked and maintained per brand standards.
• Monitor product usage, manage stock requests and inventory records.
• Ensure cleanliness, safety and hygiene of Spa facilities and equipment.
• Deliver prompt, courteous guest service including welcome drinks when required.
• Handle guest feedback and follow up with Spa Management.
• Complete daily logs, stock reports and training records.
• Identify opportunities for operational improvements and communicate to Spa Management.
• Support Spa Reception and other departments for seamless guest experience.
• Promote and Upsell Spa, Fitness and Wellness experiences.
• Support sustainability initiatives and energy usage awareness.
• Participate in meetings and trainings with updates to Spa Management and corporate teams.
• Uphold Six Senses guidelines and guest satisfaction benchmarks.

Conocimientos

Spa training

Team leadership

Guest service

Quality standards

Wellness knowledge

Educación

Hospitality diploma/degree

Descripción del empleo

Six Senses Quexigal Palace seeks an experienced Spa Trainer to uphold luxury spa standards and lead therapist development. You will design training programs, supervise treatment quality, and support guest services to ensure an exceptional wellness journey.

Fluency in English and Spanish is required; additional languages are a plus. The role emphasizes sustainability, brand initiatives and collaborative operations within a premium hospitality setting.