Spa Trainer - Six Senses Quexigal Palace (New Hotel Opening)

IHG; Cebreros; On-site; EUR 25,000 - 42,000; Full time

Job summary

Six Senses Quexigal Palace seeks an experienced Spa Trainer to uphold luxury spa standards and lead therapist development. You will design training programs, supervise treatment quality, and support guest services to ensure an exceptional wellness journey.

Fluency in English and Spanish is required; additional languages are a plus. The role emphasizes sustainability, brand initiatives and collaborative operations within a premium hospitality setting.

Qualifications

• 3+ years in luxury spa environments with proven references.
• Knowledge of anatomy and physiology, massage and beauty therapy.
• Understanding of beauty products and facial/nail tech.
• Fluent in English and Spanish; additional languages preferred.
• Valid authorization to work in Spain.

Responsibilities

• Maintain knowledge of all face and body treatments offered, ensuring alignment with Six Senses standards.
• Lead, motivate and support Spa Therapists, ensuring high-quality service and teamwork.
• Develop and deliver training programs for Hosts, including monthly plans and skills assessments.
• Ensure treatment rooms are prepared, stocked and maintained per brand standards.
• Monitor product usage, manage stock requests and inventory records.
• Ensure cleanliness, safety and hygiene of Spa facilities and equipment.
• Deliver prompt, courteous guest service including welcome drinks when required.
• Handle guest feedback and follow up with Spa Management.
• Complete daily logs, stock reports and training records.
• Identify opportunities for operational improvements and communicate to Spa Management.
• Support Spa Reception and other departments for seamless guest experience.
• Promote and Upsell Spa, Fitness and Wellness experiences.
• Support sustainability initiatives and energy usage awareness.
• Participate in meetings and trainings with updates to Spa Management and corporate teams.
• Uphold Six Senses guidelines and guest satisfaction benchmarks.

Skills

Spa training

Team leadership

Guest service

Quality standards

Wellness knowledge

Education

Hospitality diploma/degree

Job description

As Spa Trainer, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.

Duties and Responsibilities

As Spa Trainer, I willassume full responsibility for theefficientoperation in the following:

• Maintain thorough knowledge and practical expertise in all face and body treatments offered on the Spa menu, ensuring treatments are performed in accordance with Six Senses standards.

• Lead, motivate and support Spa Therapists, ensuring consistent treatment quality, professional development and a strong culture of teamwork and excellence.

• Develop and deliver departmental training and orientation programmes for new and existing Hosts, including monthly training plans and regular skills assessments in massage and beauty therapies.

• Ensure treatment rooms are properly prepared, equipped and maintained according to brand standards, overseeing the availability and organisation of professional and retail stock.

• Monitor product usage, manage stock requests and maintain accurate inventory records to ensure cost control and operational efficiency.

• Ensure the cleanliness, hygiene, safety and functionality of all Spa facilities, treatment rooms and equipment, including compliance with opening and closing procedures.

• Deliver prompt, courteous and personalised guest service, including welcome drinks and other Spa offerings when required.

• Handle guest feedback and complaints professionally, ensuring appropriate follow-up and communication with Spa Management.

• Complete all required operational documentation, including daily logs, stock reports, guest feedback and training records.

• Identify opportunities for operational improvements and communicate recommendations to Spa Management to enhance guest and Host satisfaction.
• Support Spa Reception and other departments whenever necessary, ensuring a seamless guest experience.
• Promote and upsell Spa, Fitness and Wellness experiences, contributing to guest engagement and departmental revenue.
• Actively support sustainability initiatives by implementing action plans, monitoring energy and plastic consumption, promoting environmental awareness and contributing to local projects.
• Participate in departmental meetings and training sessions, providing relevant updates and reports to Spa Management and corporate teams.
• Uphold and exceed Six Senses guidelines, service standards and LQA benchmarks, ensuring consistently high levels of guest satisfaction.
• Perform any additional duties and responsibilities as assigned by the Director of Wellness.

Qualifications

To execute the position of Spa Trainer, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

• High school diploma or equivalent and at least 3 years' experience in a similar luxury spas and health clubs with proven references. Hospitality diploma/degreefrom a recognized hospitality school is preferred.

• Graduated or have broad knowledge on anatomy and physiology, massage therapy, beauty therapy at either NVQ, ITEC or CIDESCO.

• Understanding and specialization of various beauty product, aesthetic appliances, its specifications and uses. Knowledge in use of facial, nail or other beauty technology as required to fulfil spa treatments.

• Fluent in English and Spanish; I understand thatadditional languagesare preferred.

• Valid authorization to work in Spain is required. Applicants must hold the appropriate visa and/or work permit where applicable. European visa or valid work permit required.

  The above is intended to provide an overview of the role and responsibilities for a Spa Trainer at Six Senses Quexigal Palace.It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses Quexigal Palaceis an equal opportunity employer. This policy applies to all terms and conditions of employment.

Who we are

Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.

Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand's vision: to reawaken people's senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.

You're about to be the author of this journey that takes you through life's undiscovered passageways, hidden treasures, and meaningful experiences.

It's a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.

Let the journey begin.