Luxury Spa Therapist: Elevate Guest Wellness

IHG; Cebreros; On-site; EUR 24,000 - 36,000; Full time

Job summary

Six Senses Quexigal Palace is seeking a Spa Therapist to deliver world-class face and body treatments, uphold luxury standards, and guide junior therapists. You will manage treatment room readiness, stock levels, and guest experiences while maintaining safety and brand integrity in a premium environment in Spain.

You will be fluent in English and Spanish, with relevant spa qualifications and experience in luxury hospitality.

Qualifications

• Knowledge of anatomy and physiology; massage therapy and beauty therapy.
• Fluent in English and Spanish; additional languages preferred.
• Experience in luxury spa/hotel environments is required.

Responsibilities

• Have thorough knowledge of the spa menu and perform all face and body treatments to Six Senses standards.
• Perform specialized treatments, mentoring and supporting junior therapists.
• Ensure treatment rooms are prepared, stocked and maintained per brand standards.
• Monitor stock and procurement needs for treatment rooms.
• Provide courteous service, welcome guests and upsell spa offerings when appropriate.
• Maintain cleanliness, safety and hygiene across the Spa and treatment areas.
• Maintain and operate spa equipment safely and correctly.
• Adhere to Six Senses guidelines, procedures and service standards.
• Address guest feedback and escalation procedures to ensure satisfaction.
• Interact with guests professionally, ensuring an exceptional experience from arrival to departure.
• Record guest comments and suggestions for service improvements.
• Maintain knowledge of all spa facilities, services and policies on reservations.
• Track product recommendations and contribute to spa retail strategy.
• Complete daily logs and required documentation including stock reports.
• Conduct stock counts and monitor product usage to optimize inventory.
• Promote and upsell spa, fitness and wellness activities.
• Participate in meetings and training sessions; share knowledge with team.
• Mentor colleagues to develop skills and achieve performance objectives.
• Ensure policies and procedures are followed and safety standards met.

Skills

Anatomy & physiology

Massage therapy

Beauty therapy

English fluency

Spanish fluency

Education

High school diploma

Hospitality diploma/degree

NVQ/ITEC/CIDESCO qualifications

Job description

Six Senses Quexigal Palace is seeking a Spa Therapist to deliver world-class face and body treatments, uphold luxury standards, and guide junior therapists. You will manage treatment room readiness, stock levels, and guest experiences while maintaining safety and brand integrity in a premium environment in Spain.

You will be fluent in English and Spanish, with relevant spa qualifications and experience in luxury hospitality.