Luxury Spa Therapist — Wellness & Massage Expert

Mandarin Oriental Group; Son Caliu; On-site; EUR 21,000 - 27,000; Full time

Job summary

Mandarin Oriental Punta Negra Mallorca is seeking a Spa Therapist to join our Spa & Wellness team. You will deliver spa treatments, educate guests on therapies, and uphold exceptional service standards in a luxury hotel environment on Mallorca.

The ideal candidate holds a physiotherapy-related license, has at least 2 years of spa therapy experience in a luxury setting, and speaks fluent English to communicate with international guests. Flexibility for evenings and weekends is required.

Qualifications

• License in Physiotherapy or related field is mandatory.
• Minimum of 2 years’ experience as a licensed spa therapist in a luxury hotel.
• Fluency in English.
• Strong knowledge of various massage techniques and spa treatments.

Responsibilities

• Deliver spa treatments while ensuring guest comfort and satisfaction.
• Maintain cleanliness, organization, and high service standards in the spa in line with Mandarin Oriental procedures.
• Assist in spa operations including front desk, retail, and relaxation areas.
• Report equipment issues and ensure inventory is well stocked.
• Attend meetings and training to maintain professional standards.
• Recommend and upsell spa products and services to enhance guest experience.

Skills

Fluency in English

Massage techniques knowledge

Attention to detail

Customer service

Education

Licence in Physiotherapy or related field

Job description

Mandarin Oriental Punta Negra Mallorca is seeking a Spa Therapist to join our Spa & Wellness team. You will deliver spa treatments, educate guests on therapies, and uphold exceptional service standards in a luxury hotel environment on Mallorca.

The ideal candidate holds a physiotherapy-related license, has at least 2 years of spa therapy experience in a luxury setting, and speaks fluent English to communicate with international guests. Flexibility for evenings and weekends is required.