Lux Spa Attendant – Wellness, Training & MOstay

Mandarin Oriental Group; Son Caliu; On-site; EUR 25,000 - 32,000; Full time

Job summary

Mandarin Oriental Punta Negra, Mallorca is seeking a Spa Attendant to join our Spa & Wellness team. Based at our Mallorca property, the Spa Attendant will enlighten guests on body treatments, massage techniques, and customize massages per guest requirements.

You will keep spa areas impeccably clean, restock supplies, ensure hygiene standards, and provide warm, attentive service while maintaining discretion and a serene atmosphere.

Qualifications

• Previous experience in a spa, wellness, housekeeping, or luxury hospitality environment is desirable.
• A strong service mindset, with the ability to anticipate guest needs and maintain exceptional standards of cleanliness and presentation.
• Fluency in English; Spanish or other languages would be an advantage.
• Excellent attention to detail and a consistent focus on hygiene, cleanliness, and guest comfort.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• A warm, discreet, and professional approach when interacting with guests and colleagues.
• Good organisation skills, with the ability to manage tasks efficiently in a calm and busy spa environment.
• A genuine interest in wellness and in creating a serene, welcoming atmosphere for every guest.

Responsibilities

• Keeping all spa areas impeccably clean and beautifully presented, including treatment rooms, relaxation lounges, changing rooms, wet areas, the fitness area, and reception.
• Ensuring high-traffic areas remain pristine, refreshing towels and amenities discreetly and promptly.
• Restocking and sanitising changing rooms and wet areas so guests always find fresh robes, slippers, and essentials.
• Monitoring the condition of spa facilities and reporting any maintenance or safety issues right away.
• Supporting deeper cleaning routines and seasonal maintenance to preserve the spa’s long-term quality.
• Maintaining a serene and respectful atmosphere, safeguarding guest privacy at all times.
• Following hygiene, safety, and sanitation standards with care and consistency.
• Assisting the spa team by preparing treatment spaces, replenishing supplies, and welcoming guests with warm, attentive service.

Skills

Fluent English

Spanish a plus

Job description

Mandarin Oriental Punta Negra, Mallorca is seeking a Spa Attendant to join our Spa & Wellness team. Based at our Mallorca property, the Spa Attendant will enlighten guests on body treatments, massage techniques, and customize massages per guest requirements.

You will keep spa areas impeccably clean, restock supplies, ensure hygiene standards, and provide warm, attentive service while maintaining discretion and a serene atmosphere.