Spa Therapist

Mandarin Oriental Group; Son Caliu; On-site; EUR 21,000 - 27,000; Full time

Job summary

Mandarin Oriental Punta Negra Mallorca is seeking a Spa Therapist to join our Spa & Wellness team. You will deliver spa treatments, educate guests on therapies, and uphold exceptional service standards in a luxury hotel environment on Mallorca.

The ideal candidate holds a physiotherapy-related license, has at least 2 years of spa therapy experience in a luxury setting, and speaks fluent English to communicate with international guests. Flexibility for evenings and weekends is required.

Qualifications

• License in Physiotherapy or related field is mandatory.
• Minimum of 2 years’ experience as a licensed spa therapist in a luxury hotel.
• Fluency in English.
• Strong knowledge of various massage techniques and spa treatments.

Responsibilities

• Deliver spa treatments while ensuring guest comfort and satisfaction.
• Maintain cleanliness, organization, and high service standards in the spa in line with Mandarin Oriental procedures.
• Assist in spa operations including front desk, retail, and relaxation areas.
• Report equipment issues and ensure inventory is well stocked.
• Attend meetings and training to maintain professional standards.
• Recommend and upsell spa products and services to enhance guest experience.

Skills

Fluency in English

Massage techniques knowledge

Attention to detail

Customer service

Education

Licence in Physiotherapy or related field

Job description

Mandarin Oriental Punta Negra, Mallorca is looking for a Spa Therapist to join our Spa & Wellness team.

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Set against the stunning backdrop of Puerto Portals, Mandarin Oriental Punta Negra pulses with the vibrant spirit of Mallorca. Here, subtle and emotional luxury seamlessly blend with the island’s natural beauty and energy, offering a place where inspiration flows effortlessly. Celebrate the essence of Mallorca through bespoke experiences, dynamic culinary journeys, and rejuvenating wellness - each designed to immerse you in the island’s vibrant atmosphere and extraordinary offerings.

About the job

Based at Mandarin Oriental Punta Negra, Mallorca, as the Spa Therapist, you will be responsible for enlightening the guests on various body treatments, massage techniques, and spa services and for customising the massage treatments as per the guest’s requirements.

As Spa Therapist, you will beresponsiblefor the following duti

• To deliver spa treatments while ensuring guest comfort and satisfaction.
• To maintain cleanliness, organization, and high service standards in the spa in line with Mandarin Oriental procedures.
• To assist in various spa operations, including front desk, retail, and relaxation areas.
• To report equipment issues and to ensure inventory is well stocked.
• To attend meetings and training to maintain professional standards.
• To recommend and to upsell spa products and services to enhance guest experience.

As Spa Therapist, weexpectfrom you:

Experience and education

• License in Physiotherapy or related field is mandatory.
• Minimum of 2 years’ experience as a licensed spa therapist in a luxury hotel.

Technical Skills

• Fluency in English.
• Working knowledge of skin care therapies, beauty products and trends.
• Ability to work flexible hours including evenings, weekends and holidays.
• Attention to detail and a commitment to delivering exceptional service.
• Passion for wellness and helping others achieve relaxation and rejuvenation.
• Strong knowledge of various massage techniques and spa treatments.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

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