Luxury Housekeeping Supervisor: Growth, Wellness & MOstay

Mandarin Oriental Hotel Group Limited; Son Caliu; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

MOstay

Health benefits

Wellness programmes

Job summary

Mandarin Oriental Punta Negra Mallorca is seeking a Housekeeping Supervisor to lead the luxury housekeeping team at the Mallorca property. The role focuses on inspecting guest rooms, corridors and public spaces to uphold exceptional cleanliness and service standards.

Responsibilities include supervising operations, ensuring SOP/LQA compliance, coordinating tasks, and communicating priorities to the team under the Executive Housekeeper’s guidance.

Qualifications

• 1–2 years of housekeeping experience in luxury hotels or high-end hospitality.
• At least 1 year in a supervisory role.
• Familiarity with luxury housekeeping standards and guest service expectations.
• Excellent communication skills in English and Spanish.

Responsibilities

• Supervise and inspect guest rooms, corridors and public areas to meet luxury standards.
• Monitor adherence to SOPs and LQA standards.
• Coordinate daily housekeeping operations and assign tasks to attendants.
• Monitor room status and coordinate with Front Office for timely check-ins/check-outs.
• Report maintenance and repair needs to ensure guest comfort.
• Lead daily briefings with the housekeeping team and set priorities.
• Perform additional duties as required by the Executive Housekeeper.

Skills

English proficiency

Spanish proficiency

Job description

Mandarin Oriental Punta Negra Mallorca is seeking a Housekeeping Supervisor to lead the luxury housekeeping team at the Mallorca property. The role focuses on inspecting guest rooms, corridors and public spaces to uphold exceptional cleanliness and service standards.

Responsibilities include supervising operations, ensuring SOP/LQA compliance, coordinating tasks, and communicating priorities to the team under the Executive Housekeeper’s guidance.