Housekeeping Support Specialist - Luxury Hotel

Mandarin Oriental; Calviá; On-site; EUR 14,000 - 19,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Health & Wellbeing

Job summary

Mandarin Oriental Punta Negra Mallorca is seeking a Houseperson to join the Housekeeping Team. Based at the Mallorca property, you will assist in distributing housekeeping supplies and ensure room attendants have what they need to perform their tasks.

You will transport linens, towels, and cleaning materials between storage areas and guest floors, collect and deliver guest laundry, and support with moving furniture or deep-cleaning projects while upholding safety and privacy standards.

Qualifications

• Previous experience in housekeeping is preferred.
• Basic communication in Spanish and English.
• Willingness to work in shifts (day, afternoon, night).

Responsibilities

• Assist in distributing housekeeping supplies, ensuring room attendants have everything needed for their tasks.
• Transport linens, towels, and cleaning materials between storage areas and guest floors.
• Collect and deliver guest laundry, coordinating with the laundry department.
• Assist with moving furniture and deep-cleaning projects, including setting up extra beds or cribs in rooms.
• Remove used linens and waste from guest rooms and service areas, ensuring a clean working environment.
• Handle special housekeeping requests, such as additional amenities or urgent room servicing.
• Follow hotel safety protocols, ensuring compliance with hygiene and sanitation standards.
• Respect guest privacy, following the "Do Not Disturb" policy and handling guest belongings with care.
• Use cleaning supplies responsibly, adhering to sustainability and cost-control measures.
• Perform any other reasonable duties as required by the Executive Housekeeper.
• Contribute to the hotel’s sustainability initiatives by ensuring proper separation and handling of waste, and by supporting environmental policies.

Skills

Housekeeping experience

Teamwork

Spanish & English

Shift work

Job description

Mandarin Oriental Punta Negra Mallorca is seeking a Houseperson to join the Housekeeping Team. Based at the Mallorca property, you will assist in distributing housekeeping supplies and ensure room attendants have what they need to perform their tasks.

You will transport linens, towels, and cleaning materials between storage areas and guest floors, collect and deliver guest laundry, and support with moving furniture or deep-cleaning projects while upholding safety and privacy standards.