Luxury Guest Experience Specialist

The Ritz-Carlton Hotel Company, L.L.C.; Barcelona; On-site; EUR 26,000 - 34,000; Full time

Job summary

The Ritz-Carlton, Barcelona is seeking a Guest Experience Expert to deliver a memorable stay by guiding guests through their entire visit and executing a wide range of services. You will be on your feet, assist with requests, process tasks, and uphold The Gold Standards daily.

Located in Barcelona, this full-time non-management role emphasizes professional appearance, confidentiality, and adhering to company policies.

Qualifications

• High school diploma or GED equivalent.
• No related work experience.
• No supervisory experience.

Responsibilities

• Guide guests through their stay and deliver a wide range of services.
• Address guest requests and complete reports.
• Maintain professional appearance and uphold company standards.

Skills

Customer service

Education

High school diploma or GED

Job description

The Ritz-Carlton, Barcelona is seeking a Guest Experience Expert to deliver a memorable stay by guiding guests through their entire visit and executing a wide range of services. You will be on your feet, assist with requests, process tasks, and uphold The Gold Standards daily.

Located in Barcelona, this full-time non-management role emphasizes professional appearance, confidentiality, and adhering to company policies.