Guest Experience Expert - Luxury Hospitality

The Ritz-Carlton; Cataluña; On-site; EUR 20,000 - 28,000; Full time

Job summary

The Ritz-Carlton in Catalonia, Spain seeks a Guest Experience Expert to warmly welcome guests, anticipate needs, and guide them through their stay. You will assist with check-in/check-out, address requests, and share local highlights to create memorable experiences.

As part of our luxury brand, you will embody the Gold Standards, maintain a professional appearance and communications, and contribute to a safe, respectful environment where every guest feels valued and cared for during their stay.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Education

High school diploma or GED equivalent

Job description

The Ritz-Carlton in Catalonia, Spain seeks a Guest Experience Expert to warmly welcome guests, anticipate needs, and guide them through their stay. You will assist with check-in/check-out, address requests, and share local highlights to create memorable experiences.

As part of our luxury brand, you will embody the Gold Standards, maintain a professional appearance and communications, and contribute to a safe, respectful environment where every guest feels valued and cared for during their stay.