Luxury Events Sales Executive — Madrid

TOURISM ENTERPRISES OF MESSINIA –TEMES SINGLE MEMBER SΟCIETE ANONYME; Madrid; On-site; EUR 45,000 - 62,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Health benefits

Pension plan

Meals on duty

Job summary

Mandarin Oriental Ritz, Madrid is seeking an Events Sales Executive to actively sell the hotel’s event spaces, catering and banquet services, maximizing revenue from corporate and social events while delivering outstanding guest experiences from enquiry through to execution.

The role reports to the Events Sales Manager and the Director of Events, with responsibilities spanning client engagement, proposals, site inspections and cross-functional coordination to meet revenue targets.

Qualifications

• Minimum 2 years of experience in luxury hotel event sales.
• Excellent communication, presentation and negotiation skills.
• Strong organisational skills and attention to detail.
• Customer-focused mindset with ability to build long-term relationships.
• Proficiency in Microsoft Office and hotel sales systems.
• Knowledge of hospitality and Food & Beverage operations.
• Flexible schedule based on business and event requirements.
• Fluency in Spanish and English.

Responsibilities

• Respond to event enquiries and convert opportunities into confirmed business.
• Sell meeting spaces, event venues and catering services.
• Prepare proposals, contracts and event documentation.
• Conduct hotel site inspections and client show rounds.
• Coordinate event logistics with operational teams.
• Manage event information in Delphi and company systems.
• Ensure deposits, billing and payments are processed correctly.
• Participate in pre- and post-event meetings.
• Aim to achieve assigned revenue targets.
• Upsell catering packages, accommodation and hotel services.
• Build strong client relationships and prospect new business opportunities.
• Support department reporting, forecasting and market intelligence.

Skills

Event sales

Luxury hotels

Spanish/English

Customer relations

Job description

Mandarin Oriental Ritz, Madrid is seeking an Events Sales Executive to actively sell the hotel’s event spaces, catering and banquet services, maximizing revenue from corporate and social events while delivering outstanding guest experiences from enquiry through to execution.

The role reports to the Events Sales Manager and the Director of Events, with responsibilities spanning client engagement, proposals, site inspections and cross-functional coordination to meet revenue targets.