Luxury Commercial Systems Lead – Hotels

Minor Hotels; Madrid; On-site; EUR 70,000 - 90,000; Full time

Job summary

Minor Hotels seeks a Luxury Commercial Systems Specialist for Madrid to act as the main contact for Luxury Portfolio systems. You will ensure rates, contracts, and distribution are configured correctly and on time, coordinating with Revenue Management, IT and commercial teams.

You will manage system issues, training, and readiness for openings and rebrands, aiming to standardize processes and improve response times across luxury properties.

Qualifications

• Degree in Tourism, Hospitality, Business Admin, Economics or Information Systems.
• Fluent English; additional languages are an advantage.
• Experience with hotel commercial systems, distribution and revenue management concepts.

Responsibilities

• Coordinate and validate/execute setup and maintenance of rates, packages and luxury consortia.
• Manage distribution configurations and system readiness for openings, rebrands and conversions.
• Provide training and onboarding support for new properties and relevant users.

Skills

Hotel systems

Distribution knowledge

Revenue management basics

Stakeholder management

English fluent

Education

Hospitality or Information Systems degree

Tools

JIRA

GDS

PMS/CRS systems

SAP

TMS4Hotels

Job description

Minor Hotels seeks a Luxury Commercial Systems Specialist for Madrid to act as the main contact for Luxury Portfolio systems. You will ensure rates, contracts, and distribution are configured correctly and on time, coordinating with Revenue Management, IT and commercial teams.

You will manage system issues, training, and readiness for openings and rebrands, aiming to standardize processes and improve response times across luxury properties.