Luxury Commercial Systems Lead – Global Hotels

Minor Hotels Europe & Americas; Comunidad de Madrid; Presencial; EUR 60.000 - 90.000; Tempo integral

Benefícios oferecidos por esta vaga

Worldwide experience

Career development opportunities

Training programmes

Wellbeing initiatives

Employee discounts at hotels

Resumo da vaga

Minor Hotels Europe & Americas is seeking a Luxury Commercial Systems Specialist in Madrid to lead set-up and maintenance of promotional and luxury rates across PMS/CRS platforms. You will coordinate with Revenue Management, Commercial Services, Corporate Distribution and IT to ensure accurate configuration and timely delivery.

You will act as the main contact for luxury properties on Commercial Systems topics, manage Jira incidents, and drive standardisation of processes to improve efficiency

Qualificações

• Degree in Tourism, Hospitality, Business Administration, Economics or IS.
• Solid understanding of hotel commercial systems and distribution.
• Strong coordination and stakeholder-management skills.
• Analytical, detail-oriented with ability to assess business impact.
• Fluent English; other languages are a plus.

Responsabilidades

• Coordinate setup and maintenance of rates, packages and consortia.
• Validate rate structures, room types and meal plans across systems.
• Act as first contact for luxury properties on Commercial Systems topics.
• Manage Jira requests and incidents to maintain selling capability.
• Provide training and onboarding support for new properties.

Conhecimentos

Fluent English

Coordination

Stakeholder management

Analytical approach

Budgeting & RM concepts

Formação

Hospitality/Business degree

Ferramentas

JIRA

SAP

GDS

TMS4Hotels

CRS/PMS platforms

Descrição da vaga

Minor Hotels Europe & Americas is seeking a Luxury Commercial Systems Specialist in Madrid to lead set-up and maintenance of promotional and luxury rates across PMS/CRS platforms. You will coordinate with Revenue Management, Commercial Services, Corporate Distribution and IT to ensure accurate configuration and timely delivery.

You will act as the main contact for luxury properties on Commercial Systems topics, manage Jira incidents, and drive standardisation of processes to improve efficiency