Luxury Client Experience Advisor

Valentino; Marbella; Presencial; EUR 24.000 - 34.000; Jornada completa

Descripción de la vacante

Valentino seeks a Client Advisor for its Puerto Banus El Corte Inglés boutique in Marbella to embody the brand and guide clients through the full Valentino experience. You will engage clients, drive sales, and build lasting relationships by telling compelling stories about Valentino's products, while maintaining impeccable store standards and contributing to team success.

The role requires a passion for luxury fashion, excellent communication skills, and a proactive, client-centric approach in a

Formación

• Experience in luxury retail and clienteling.
• Ability to meet and exceed personal sales targets.
• Strong storytelling skills to convey product value.
• Excellent communication and client service orientation.

Responsabilidades

• Achieve sales targets and contribute to store objectives.
• Engage and retain clients, recruit new ones, and build a customer base.
• Master Valentino product knowledge and convey engaging stories.
• Support store operations, stock processes, and use company tools.
• Maintain brand standards and deliver a seamless client experience.

Conocimientos

Sales targets

KPI awareness

Clienteling

Cross-selling

Storytelling

Product knowledge

Team collaboration

Stock awareness

Herramientas

Smart XP

MY-V XP

PRISM

SAP

Training App

After Sales App

Descripción del empleo

Valentino seeks a Client Advisor for its Puerto Banus El Corte Inglés boutique in Marbella to embody the brand and guide clients through the full Valentino experience. You will engage clients, drive sales, and build lasting relationships by telling compelling stories about Valentino's products, while maintaining impeccable store standards and contributing to team success.

The role requires a passion for luxury fashion, excellent communication skills, and a proactive, client-centric approach in a