Luxury Auto Support Agent (ES/EN) - Madrid

Foundever; Madrid; Sur place; EUR 19 890 - 24 310; Plein temps

Avantages offerts par ce poste

Permanent contract

Full-time 39h/w

Rotating schedule

Salary €22,100

Weekend availability bonus €400/mo

3 weeks training

Training start 03/08/2026

Résumé du poste

Foundever in Madrid is hiring Customer Service Agents for an automotive project. You will provide multi-channel support and handle inquiries, ensuring excellent service in line with brand standards.

The role is on-site, full-time (39 hours/week) with a permanent contract. The gross annual salary is €22,100, plus a monthly availability bonus of up to €400. Initial training lasts 3 weeks, starting 03/08/2026.

Qualifications

• Previous experience in customer service.
• Native or bilingual Spanish.
• Advanced level of English (minimum C1).
• Portuguese language skills are a plus.
• Customer-oriented mindset and good digital skills.

Responsabilités

• Provide multi-channel customer support.
• Handle customer inquiries, requests, and incidents efficiently.
• Deliver an excellent customer experience in line with brand standards.

Connaissances

Spanish native

English (C1)

Customer service

Description du poste

Foundever in Madrid is hiring Customer Service Agents for an automotive project. You will provide multi-channel support and handle inquiries, ensuring excellent service in line with brand standards.

The role is on-site, full-time (39 hours/week) with a permanent contract. The gross annual salary is €22,100, plus a monthly availability bonus of up to €400. Initial training lasts 3 weeks, starting 03/08/2026.