Lead Transport Operations & Continuous Improvement

DHL Supply Chain; Alfafar; On-site; Confidencial; Full time

Job summary

DHL Supply Chain LLP Alfafar is seeking an Operations Lead to guide a team of Transport Coordinators and oversee sea and road transport operations between suppliers and customers.

You will drive daily operations, monitor KPIs, implement logistics solutions, and lead continuous improvement initiatives to ensure efficient, cost-effective transport across the network. The role demands strong leadership, data-driven decision making and a C1 level of English.

Qualifications

• Experience leading operational teams in transport/logistics.
• Strong knowledge of sea/road transport operations and carrier management.
• Data-driven with ability to base decisions on KPIs.
• C1 level of English.

Responsibilities

• Lead and coordinate daily transport operations, with a strong focus on processes.
• Manage carrier capacity and ensure efficient transport execution across the network.
• Monitor operational KPIs and manage issues related to service levels, costs and transport reliability.
• Identify and support continuous improvement initiatives within operations.
• Lead cost investigations and 8D analyses related to the Route Management process.
• Provide operational leadership to the Transport Coordinators team, ensuring a balanced workload distribution and achievement of objectives.
• Act as the main escalation point for operational or resource-related issues.
• Participate in the testing and implementation of new logistics solutions, ensuring alignment between systems, processes and business needs.
• Ensure operations are carried out in accordance with internal documentation and standards.

Skills

Leadership

Analytical skills

Communication

Data-driven mindset

Decision making

Team management

English proficiency

Education

Transport, Logistics, International Trade background

Job description

DHL Supply Chain LLP Alfafar is seeking an Operations Lead to guide a team of Transport Coordinators and oversee sea and road transport operations between suppliers and customers.

You will drive daily operations, monitor KPIs, implement logistics solutions, and lead continuous improvement initiatives to ensure efficient, cost-effective transport across the network. The role demands strong leadership, data-driven decision making and a C1 level of English.