Key Account Manager

VOD Visual IBERIA; Madrid; On-site; EUR 45,000 - 65,000; Full time

Job summary

VOD Visual IBERIA is seeking a strategic Key Account Manager based in Madrid to develop and grow relationships with premier clients in the professional LED and audiovisual space. You will lead account plans, coordinate proposals, and drive project execution with cross-functional teams to ensure client success.

You will monitor sales performance, analyze market trends, and deliver regular forecasts and reports while representing the company at meetings and events to promote new products and

Qualifications

• Experience managing key accounts and long-term relationships.
• Strong business planning, analytics and forecasting skills.
• Proven customer service excellence with stakeholder management.
• Excellent written and spoken English; Spanish fluency preferred.
• On-site work availability in Madrid.
• Bachelor’s degree in Business, Engineering, Marketing, or related field.
• CRM and sales tools proficiency; MS Office suite.

Responsibilities

• Manage and grow strategic customer relationships in the professional LED/AV market.
• Develop account plans aligned with company goals.
• Prepare proposals and quotations; coordinate project execution with internal teams.
• Monitor sales performance and analyze market trends.
• Represent VOD Visual IBERIA at meetings, events and presentations.
• Provide regular reporting on account activities and forecasts.

Skills

Account management

Business planning

Customer service

Communication & negotiation

Industry knowledge (AV/LED)

English proficiency

Spanish fluency preferred

CRM software

MS Office

Education

Bachelor’s degree in Business/Engineering/Marketing or related field

Tools

CRM software

Microsoft Office

Job description

Company Description

VOD Visual IBERIA is the Iberian market division of VOD Visual, an international group specialized in professional LED visualization technologies and solutions. Since 2016, the group has driven advanced display innovation through R&D and brand management centers in Shenzhen and Zhuzhou, combining technology, industrial capacity, and global expertise. Its portfolio includes MicroLED, fine-pitch LED, COB, standardized LED panels, rental and event solutions, and all-in-one smart displays for indoor and outdoor applications. From its base in Spain, VOD Visual IBERIA brings global technology and know-how closer to Iberian customers, integrators, distributors, and partners, with a strong focus on innovation, quality, and service. The company designs reliable and competitive solutions for diverse professional environments, including ProAV, corporate spaces, education, retail, broadcast, cinema, and virtual production.

Role Description

The Key Account Manager is a full-time, on-site role based in Madrid, responsible for managing and growing strategic customer relationships in the professional LED and audiovisual market. This role includes overseeing key account portfolios, identifying new business opportunities, and developing account plans aligned with company goals. The Key Account Manager will handle day-to-day communication with clients and partners, prepare proposals and quotations, coordinate project execution with internal teams, and ensure a high level of customer satisfaction. They will monitor sales performance, analyze market trends, and provide regular reporting on account activities and forecasts. The role also involves representing VOD Visual IBERIA at meetings, events, and presentations, and supporting the promotion of new products and solutions.

Qualifications

• Strong account management skills, including experience managing key accounts and long-term customer relationships.
• Solid business planning and analytical skills to develop account strategies, sales forecasts, and performance reports.
• Proven customer service skills, with the ability to respond promptly, manage expectations, and build trust with stakeholders.
• Understanding of the professional AV, LED display, or related technology sectors is highly beneficial.
• Excellent communication and negotiation abilities, with proficiency in written and spoken English; Spanish fluency is strongly preferred.
• Ability to work on-site in Madrid, collaborate effectively with cross-functional teams, and manage multiple projects simultaneously.
• Bachelor’s degree in Business, Engineering, Marketing, or a related field, or equivalent professional experience.
• Comfortable using CRM and sales management tools, with good MS Office skills (Excel, PowerPoint, Word).