Jefe/A De Sector Sala Hotel 5*

CASTILLA TERMAL BALNEARIO DE OLMEDO; Guadalajara; Teletrabalho; EUR 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work from anywhere

Career development opportunities

Resumo da oferta

Castilla Termal Balneario de Olmedo seeks a seasoned Jefe de Sala with wine expertise to lead remote front-of-house operations and elevate our wine program. You will guide a team from a distance, set service standards, train staff remotely, and curate wine lists to ensure exceptional dining experiences.

Expertise in international wines, strong leadership, and a refined palate are essential. Fluency in Spanish is required; English is a plus.

Qualificações

• Minimum 7 years in hospitality management with leadership experience as Head Waiter or Maître d'.
• Extensive knowledge of international wines, spirits, and pairing.
• Experience in developing and managing wine lists.
• Proven remote team leadership and training abilities.
• Fluency in Spanish; English is a plus.
• Knowledge of P&L statements and financial management in hospitality.

Responsabilidades

• Oversee remote front-of-house operations across multiple venues.
• Set service standards and train staff virtually.
• Curate and manage wine lists, including pricing and sourcing.
• Conduct virtual staff training on service and wine knowledge.
• Manage reservations and guest relations through online channels.
• Monitor feedback and drive improvements in service quality.
• Collaborate with kitchen and management for seamless service.
• Develop and manage departmental budgets and cost controls.
• Stay updated on wine and spirits trends and share insights.
• Ensure health, safety, and hygiene compliance in a remote context.

Conhecimentos

Hospitality management

Wine knowledge

Remote leadership

P&L understanding

Spanish fluency

Ferramentas

Reservation systems

Virtual communication platforms

Descrição da oferta de emprego

Our client, a distinguished name in the gastronomic sector, is actively searching for a seasoned and passionate Jefe de Sala con Experiencia en Vinos to lead their remote operations. This role is specifically designed for an individual who excels in managing front-of-house operations virtually, possesses an in-depth knowledge of wines and spirits, and can guide a team from a distance. You will be responsible for setting service standards, training staff remotely, curating wine lists, and ensuring an exceptional dining experience for patrons, all within a remote-first framework. This position demands exceptional leadership, communication, and organizational abilities, alongside a refined palate and a comprehensive understanding of the hospitality industry. We are looking for a motivated professional eager to contribute to a growing company and shape its service excellence. The vibrant culinary scene in **Oviedo** serves as inspiration, and your expertise will be crucial in maintaining high standards, even when working remotely. We believe in fostering a supportive and challenging environment where professionals can grow and excel.

About the Role

Our client, a distinguished name in the gastronomic sector, is actively searching for a seasoned and passionate Jefe de Sala con Experiencia en Vinos to lead their remote operations. This role is specifically designed for an individual who excels in managing front-of-house operations virtually, possesses an in-depth knowledge of wines and spirits, and can guide a team from a distance. You will be responsible for setting service standards, training staff remotely, curating wine lists, and ensuring an exceptional dining experience for patrons, all within a remote-first framework. This position demands exceptional leadership, communication, and organizational abilities, alongside a refined palate and a comprehensive understanding of the hospitality industry. We are looking for a motivated professional eager to contribute to a growing company and shape its service excellence. The vibrant culinary scene in **Oviedo** serves as inspiration, and your expertise will be crucial in maintaining high standards, even when working remotely. We believe in fostering a supportive and challenging environment where professionals can grow and excel.

Key Responsibilities

• Oversee and manage all aspects of front-of-house operations for multiple dining establishments from a remote location.
• Develop and implement high standards for customer service, ensuring a consistently excellent dining experience.
• Curate and manage comprehensive wine lists, including selection, inventory, pricing, and staff training.
• Conduct virtual training sessions for front-of-house staff on service protocols, wine knowledge, and upselling techniques.
• Manage reservations, table assignments, and guest relations through virtual communication channels.
• Monitor customer feedback and implement improvements to service quality.
• Collaborate with kitchen teams and management to ensure seamless coordination between front and back of house.
• Develop and manage departmental budgets, controlling costs while maximizing revenue.
• Stay updated on industry trends, particularly in wine and spirits, and share knowledge with the team.
• Ensure compliance with all health, safety, and hygiene regulations in a remote context.

Requirements

• Minimum of 7 years of experience in hospitality management, with at least 4 years in a Head Waiter or Maître d' role.
• Extensive knowledge of international wines, spirits, and other beverages, including varietals, regions, and pairing.
• Proven experience in developing and managing wine lists.
• Demonstrated leadership and team management skills, particularly in a remote setting.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in using reservation systems and virtual communication platforms.
• Ability to work independently and manage time effectively in a remote environment.
• Strong understanding of P&L statements and financial management within a hospitality context.
• Formal wine certification (e.g., WSET, Court of Master Sommeliers) is highly advantageous.
• Fluency in Spanish is required; English proficiency is a plus.

Benefits

This fully remote position offers the flexibility to work from anywhere, providing an excellent work-life balance. Our client provides a competitive salary, comprehensive health benefits, and significant opportunities for professional growth. You will have access to cutting-edge training programs focused on wine education and service excellence. Join a reputable company that values its employees and invests in their development. The role offers the chance to influence the hospitality standards in regions like **Asturias** from your own home, impacting guest experiences significantly.