IT Support Technician – Sevilla

Ryanair Ltd.; Sevilla; On-site; EUR 25,000 - 35,000; Full time

Job summary

Azul Handling, in co-operation with our partner Ryanair, is seeking an IT Support Technician on a full-time permanent basis to join our Head Office team in Seville, Spain. You will support IT issues, develop tools, monitor and maintain computer systems and networks across all airports and at our Headquarters.

The role involves planning, installing, and configuring IT systems, diagnosing hardware and software faults, and coordinating with external IT and network vendors.

Qualifications

• Bachelor’s degree in Computer Science, Professional Studies or related field.
• 1 year of demonstrated experience in a company’s IT department in a fast-paced environment.
• Fluent Spanish and English required; knowledge of other languages is a plus.
• Experience in IT installations (hardware and software), structured cabling and certifications.
• Ability to solve problems quickly and to work with multiple tasks simultaneously.

Responsibilities

• Set IT designs for the Company, including procurement and installation of infrastructure at airports and offices in Spain.
• Carry out telecommunications installations, cable channeling, network and data cabling, fibre-optics, and hardware/software connections.
• Monitor and maintain computer systems and networks; evaluate new technology needs.
• Perform Helpdesk tasks and remote technical assistance to employees.
• Manage relationships and contracts with telephone, IT and network companies.

Skills

Fluent Spanish

Fluent English

Problem solving

Prioritization

Independent working

Education

Bachelor’s degree in Computer Science

Tools

Structured cabling

Job description

AZUL HANDLING, in co-operation with our partner airline RYANAIR, is currently looking for an IT SUPPORT TECHINICIAN on a full-time permanent basis to join our Head Office team in Seville, Spain.

Azul Cultural Identity:The Azul Way! Azul has a vision, which is “To be the leading handling company in Spain!” Our mission is to become a referent in our market, ensuring we provide our customers the highest safety standards and the best customer experience in the industry, having the ongoing development of our people as the cornerstone of our success! Through our 5 strategic pillars (People, Excellence, Integrity, Innovation, Eco) we ensure the Azul cultural identity is applied and embraced in all aspects of our business.

THE ROLE
If you are hired, you’ll support in IT issues on developing tools, monitoring and maintaining the computer systems and networks for all our airports and in our Headquarters! This person will offer support to plan, install and configure complete IT systems (e.g. hardware, software, internet etc.), diagnose hardware and software faults and solve technical and applications problems in each airport and in our Headquarters.

Duties & responsibilities (included but not limited to):

• Setting of all IT designs throughout the Company, including the responsibility to directly manage the supply, purchase and installation on site and by itself, of all the necessary infrastructure and systems at all airports and offices throughout Spain


• The selected candidate will be primarily and directly responsible for carrying out the necessary telecommunications installations, installation of cable channeling, network and data cabling, fibre-optics, connection of different types of hardware, software, cables and connectors in new and existing airports


• Ongoing monitoring and maintaining computer systems and networks evaluating new technology needs for all departments and resource optimization


• Helpdesk tasks of remote technical assistance to employees with daily tasks (P.E: Setting up new users’ accounts and profiles and dealing with password issues, printer connections, etc.)


• Manage the business relationships and contracts with telephone, IT and network companies

Are you ready? Working as part of a team, you will be hard working and flexible to achieve a safe and quality service in passenger service and to facilitate the development of operations by promoting a positive working environment, ensuring that all our valued passengers enjoy a pleasant journey with any of the airlines of the Ryanair Group on each and every one of their flights!

Requirements

• Bachelor’s degree in Computer Science,Profesional Studies or related field


• Work experience in different areas (business, data, applications and technology)


• Fluent Spanish and English required (knowledge of other languages wil be considered an advantage)


• 1 year of demonstrated experience in a company’s IT department in a fast-paced environment is required


• Have performed different tasks and not only answering the call center and help desk


• Work experience in different domains (business, data, applications and technology)


• Experience in IT installations (hardware and software), structured cabling and certifications


• Ability to solve problems quickly


• Ability to prioritize and work with multiple tasks/projects simultaneously


• Ability to work independently, requiring minimal supervision


• Flexibility to travel, sometimes at short notice


• Flexible to support unexpected situations in our operations (sometimes weekends and holidays)


• Live in Seville is required


• Permanent full-time contract


• Working in a young, responsible department and in a multinational environment