IT Support Technician

Inetum; Baltar; Presencial; EUR 21.000 - 32.000; Jornada completa

Descripción de la vacante

Inetum is seeking an IT Support Technician to provide on-site end-user assistance and maintain smooth IT services within a Microsoft 365 and Windows environment.

Responsibilities include resolving incidents, managing hardware and devices, and collaborating with technical teams to ensure excellent user experience and service continuity.

Formación

• Experience providing end-user IT support.
• Knowledge of Microsoft 365 and Windows environments.
• Ability to troubleshoot technical issues.
• Strong communication and customer service skills.

Responsabilidades

• Provide on-site IT support for end users, helping to resolve incidents, support workplace technology, and maintain a positive user experience.
• Support Microsoft 365 and Windows environments.
• Manage hardware and end-user devices.
• Troubleshoot and resolve technical incidents.
• Deliver support through effective communication and customer service.

Conocimientos

End-user IT support

Microsoft 365

Windows OS

Troubleshooting

Customer service

Descripción del empleo

We are looking for an IT Support Technician to provide on-site end-user support and help maintain the smooth operation of IT services. The role combines troubleshooting, hardware and device management, and collaboration with technical teams to deliver effective support within a Microsoft 365 and Windows environment.

Main Responsibilities

• Provide on-site IT support for end users, helping to resolve incidents, support workplace technology, and maintain a positive user experience.
• Support Microsoft 365 and Windows environments.
• Manage hardware and end-user devices.
• Troubleshoot and resolve technical incidents.
• Deliver support through effective communication and customer service.

Profile

• Experience providing end-user IT support.
• Knowledge of Microsoft 365 and Windows environments.
• Ability to troubleshoot technical issues.
• Strong communication and customer service skills.

About Inetum

Inetum is a European leader in digital services, supporting organizations as they navigate continuous technological change. The company helps clients accelerate their digital transformation through a broad portfolio that includes consulting, application services, digital engineering, cloud, cybersecurity, platforms, and infrastructure services