IT Support Engineer — On-Site, Global Projects & Mentoring

Amazon; Zaragoza; Presencial; EUR 32.000 - 46.000; Jornada completa

Descripción de la vacante

Amazon Spain Fulfillment, S.L.U. is seeking an IT Support Engineer to keep our IT infrastructure running and to troubleshoot issues across our operations. You will work on-site to support end-user equipment and help with network projects for new buildings.

You will travel to other sites in Spain or internationally several times a month, collaborating with remote and on-site colleagues to ensure platforms operate at peak performance. Strong IT and bilingual English/Spanish skills are required.

Formación

• Bachelor's degree or equivalent in a relevant field.
• Experience troubleshooting IT issues and root cause analysis.
• Experience delivering IT client/server and network services.
• Hands-on with networking tech (TCP/IP, DNS, DHCP).
• Proficient in Windows/Mac/Linux in a corporate setting.
• Valid EU driver's license and bilingual English/Spanish.

Responsabilidades

• Support end-user equipment and site IT infrastructure.
• Assist with IT network projects and deployments in new buildings.
• Suggest improvements to IT processes in operational sites.
• Train and mentor IT technicians.

Conocimientos

Troubleshooting

IT client/server delivery

Networking tech

Windows/Mac/Linux support

Spanish (C1) and English (B2)

Educación

Bachelor's degree in computer science, engineering, mathematics or equivalent

Herramientas

Certifications: CompTIA A+

Certifications: CompTIA Network+

Cisco CCNA/CCNP

Linux (Redhat)

AWS

Descripción del empleo

Amazon Spain Fulfillment, S.L.U. is seeking an IT Support Engineer to keep our IT infrastructure running and to troubleshoot issues across our operations. You will work on-site to support end-user equipment and help with network projects for new buildings.

You will travel to other sites in Spain or internationally several times a month, collaborating with remote and on-site colleagues to ensure platforms operate at peak performance. Strong IT and bilingual English/Spanish skills are required.