IT Support Engineer — On‑Site, Global Ops Tech

Amazon Inc.; San Fernando de Henares; Vor Ort; EUR 42.000 - 56.000; Vollzeit

Zusammenfassung

Amazon is seeking an IT Support Engineer to keep our IT infrastructure performing at peak across country sites. You will support end-user equipment and the building's IT, work on network projects, and mentor technicians while learning from leaders shaping the warehouse of the future.

Based on site with occasional travel to other operational sites, you will implement projects and design infrastructure for new buildings to ensure uptime during launches.

Qualifikationen

• Bachelor's degree or equivalent in CS/engineering/math.
• Experience troubleshooting and root cause analysis.
• Experience in complex IT environments or data centers.
• Knowledge of IP networking fundamentals and protocols.
• Experience in software development and delivery.
• Experience in network and OS support.
• Fluent in Spanish and English (C1+).
• Valid EU driver's license.

Aufgaben

• Support end-user equipment and building IT infrastructure.
• Assist with IT projects like setting up new Amazon buildings.
• Propose new IT processes to improve operations at sites.
• Train and mentor IT technicians.

Kenntnisse

Troubleshooting

Root cause analysis

IT environments

IP networking

Software development

Network and OS support

Bilingual (Spanish/English)

EU driving license

Ausbildung

Bachelor's degree in computer science/engineering/math

Cisco CCNA certification

A+/Net+/Sec+

AWS certification

Jobbeschreibung

Amazon is seeking an IT Support Engineer to keep our IT infrastructure performing at peak across country sites. You will support end-user equipment and the building's IT, work on network projects, and mentor technicians while learning from leaders shaping the warehouse of the future.

Based on site with occasional travel to other operational sites, you will implement projects and design infrastructure for new buildings to ensure uptime during launches.