IT Support Engineer - Hybrid, Flexible Hours, Health Benefits

SmartRecruiters, Inc.; Barcelona; Híbrido; EUR 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private Health Insurance

Hybrid work model

Fridays with reduced hours

Descripción de la vacante

Red Points is seeking an IT Support engineer for our Barcelona office. You’ll provide technical support, troubleshoot hardware and software, and collaborate with our tech team to maintain a secure and efficient IT environment.

You’ll work across Mac, Windows, and Linux systems, manage tools, and contribute to global IT strategies in a dynamic, international setting. Hybrid work, private health insurance, and generous holidays included.

Formación

• Good knowledge of GSuite and Active Directory.
• Experience with OS X/Windows/Linux environments.
• Excellent written and spoken English and Spanish.
• Experience in IT support technician in changing environments.
• Willing to learn.
• Good time management and prioritization skills.

Responsabilidades

• Provide technical support for hardware and software across Mac, Windows, and Linux.
• Manage tools: ServiceDesk, Google Suite, Active Directory, LDAP, Proxmox, Zoom.us, Slack.
• Contribute to IT strategy on device procurement, networking, security and SSO.
• Software deployment and administration.
• Configure VPN via OpenVPN with SSL certificate authentication.
• Troubleshoot and resolve networking issues (VPN, TCP/IP, WAN, LAN) onsite and remote.
• Document procedures and common issues on Confluence.
• Create and manage Jira tasks, subtasks and due dates.
• Basic network management: VLANs, DNS, Firewall, WiFi, DHCP.
• Provide multimedia support at company events.

Conocimientos

G Suite & Active Directory

OS X / Windows / Linux

Communication skills (English &Spanish

IT support experience

Willing to learn

Time management

Descripción del empleo

Red Points is seeking an IT Support engineer for our Barcelona office. You’ll provide technical support, troubleshoot hardware and software, and collaborate with our tech team to maintain a secure and efficient IT environment.

You’ll work across Mac, Windows, and Linux systems, manage tools, and contribute to global IT strategies in a dynamic, international setting. Hybrid work, private health insurance, and generous holidays included.