Internship: Service Commercial Support Intern

Philips; Madrid; On-site; EUR 6,700 - 13,000; Full time

Job summary

Philips is offering an internship in Madrid to support the Service Commercial team with reporting, analytics, and tender-related activities. You will help deliver operational excellence, improve customer experience, and contribute to documentation for commercial proposals.

The role involves cross-team collaboration with service delivery and field engineers. Ideal candidates are students or recent graduates with strong data skills, good English, and proficiency in Excel/PowerPoint.

Qualifications

• High School Diploma and active student status in good standing.
• Good level of English and ability to work with Excel and PowerPoint.

Responsibilities

• Support the Service Commercial team in delivering operational excellence and improving customer satisfaction.
• Collaborate with Service Delivery Managers, Field Service Engineers, and other stakeholders to prepare reports and tender documentation.

Skills

English proficiency

Analytical

Organized

Detail-oriented

Education

High School Diploma

Active student status

Tools

Excel

PowerPoint

Power BI

Job description

Internship: Service Commercial Support Intern

Job Title: Service Commercial Support Intern

Minimum required Education: High School Diploma plus Active student status/enrollment at the University, College.

Minimum required Experience: No prior experience required.

Minimum required Certification: N/A

Your role:

• The greater impact of this role. In this role, you will support the Service Commercial team in delivering operational excellence and enhancing customer satisfaction. You will contribute to the preparation of customer activity reports, support customer experience initiatives, and assist with commercial and tender‑related activities. Your work will help improve service performance visibility, strengthen customer relationships, and ensure the timely execution of key business processes.
• Detail elements of the team and stakeholders for this role. You will work closely with Service Commercial Team, Service Delivery Managers, Field Service Engineers, and other Service stakeholders. You will collaborate across functions to gather and analyze service data, prepare customer‑facing reports, support Net Promoter Score (NPS) activities, and contribute to the preparation of documentation for commercial proposals and public tenders.

What are the professional and personal opportunities for development within this role?

This internship offers hands‑on experience in a dynamic healthcare services environment. You will gain practical exposure to customer reporting, data analysis, service operations, customer experience programs, commercial processes, and tender management. The role will help you develop analytical thinking, attention to detail, communication skills, stakeholder management, and cross‑functional collaboration.

You're the right fit if:

• Experience: You are a student or recent graduate looking for your first professional experience in Healthcare industry. Any previous internship or academic project is a plus, but not required.
• Skills: You are analytical, organized, and detail‑oriented, with strong communication skills and the ability to work with data and reports. You are proactive, eager to learn, and comfortable collaborating with different teams. A good level of English is required.
• Education: You are currently studying or have recently completed a degree in Business Administration, Economics, Engineering, Data Analytics, or a related field (a plus, not a requirement).
• Anything else: You are comfortable using Microsoft Office tools, particularly Excel and PowerPoint. Knowledge of Power BI or data visualization tools is a plus. You are interested in customer experience, business analytics, service operations, and commercial processes within the healthcare industry.

How we work together

We believe that we are better together than apart. For our office‑based teams, this means working in‑person at least 3 days per week. Onsite roles require full‑time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This role is an office role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won’t stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

#LI_office At Philips, we believe that every human matters. As a global health‑tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life. For more than 130 years, we have been creating technologies and innovations that improve people’s lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health. Together, we deliver better care for more people because we believe that every human matters.

That’s why we’re taking steps to create an environment where we acknowledge and embrace our differences and uniqueness and listen to and value each other’s views. When people feel cared for and listened to, they bring their best qualities to work, leading to better collaboration, communication, innovation and success. It is the policy of Philips to provide equal employment and advancement opportunities to all qualified employees and applicants for employment without regard to race, color, religion, sex, pregnancy/childbirth or related medical conditions, age, ethnic or national origin, sexual orientation, gender identity or expression, physical or mental disability, genetic information, citizenship status, veteran or military status, marital or domestic partner status or any other characteristic protected by law. As an equal opportunity employer, Philips is committed to fostering a culture where all are treated with respect and professionalism.

To ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace. Know Your Rights