Internship: Customer Support Engineer Intern

Philips; Almería; On-site; EUR 6,696 - 10,044; Part time

Job summary

Philips invites applications for an Internship: Customer Support Engineer Intern in Almería. You will join the Digital Computational Pathology team, assisting with server incidents, providing IT guidance, and performing data analysis using Excel.

Fluent Spanish and good English are required; Italian or French are a plus. This office role emphasizes hands-on collaboration, incident resolution, and a professional, customer-focused delivery during the implementation phase.

Qualifications

• High School Diploma and active student status required.
• No prior experience required.
• Fluent Spanish and good English; Italian and/or French could be a plus.

Responsibilities

• Assist with incidents of the server software solutions in Philips and Customer environments.
• Consult customers on technical IT topics and questions.
• Utilize Excel for data analytics.
• Collaborate with scanner engineers to connect high-resolution tissue scanners to IT backends.
• Develop and maintain implementation best practices, documentation, standards, and configuration settings.

Skills

Excel

Data analytics

Education

High School Diploma

Job description

## Internship: Customer Support Engineer InternApplylocations: Almeriatime type: Part timeposted on: Posted Todayjob requisition id: 588522### Job TitleInternship: Customer Support Engineer Intern### Job Description**Minimum required Education:**High School Diploma plus Active student status/enrollment at the University, College or Vocational Education. **Minimum required Experience:**No prior experience required. **Minimum required Certification:**N/A **Job title:**Customer Support – Digital Computational Pathology – Intern **Your role:*** Work with incidents of the server software solutions to Philips and Customer managed environments.* Consulting the customers on technical IT topics and questions.* Excel and data analytics.* Working together with scanner engineers to connect high resolution tissue scanners to the IT backends that you set up and maintain.* Work with server and storage hardware with Philips managed standardized platforms.* Resolving incidents and finding clever workarounds for possible technical issues.* Developing and maintaining implementation best practices, document procedures, standards, and configuration settings.* Providing technical contact to customers during the implementation phase and owning the customer experience to ensure successful delivery and installation.* Working as an active part of a project team to provide the customer with a predictable and professional delivery experience.* Fluent Spanish and good English skills both written and oral. Italian and/or French could be a plus. **You're the right fit if: (4 x bullets max)**1. Experience.2. Skills.3. Education.4. Team working. **How we work together** We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This role is an office role. **About Philips** We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. • Learn more about our business. • Discover our rich and exciting history. • Learn more about our purpose. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.