Insurance AI Lead — GenAI & Strategy (Hybrid)

Santander

Madrid

Hybrid

EUR 100,000 - 150,000

Full time

14 days+

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Benefits offered by this job

Hybrid work model
Santander Open Academy
Competitive salary
Healthcare
Childcare support
Gym membership

Job summary

Santander Insurance is seeking an Artificial Intelligence Lead based in Madrid to drive the strategic development and deployment of AI technologies across insurance value chains. You will lead cross-functional teams and collaborate with the CDAIO and Insurance units to accelerate digital transformation and enhance risk assessment, claims efficiency, and customer engagement.

The role requires strong GenAI/AI/ML expertise, 8+ years in AI/ML, 5+ years in insurance, and leadership capabilities.

Qualifications

  • GenAI/AI/ML experience in insurance is required.
  • 8+ years in AI/ML roles with applied problem-solving background.
  • 5+ years in Insurance or insurance tech.
  • Experience leading large-scale AI programs and multidisciplinary teams.
  • Strong actuarial concepts, risk modeling, and insurance KPIs.

Responsibilities

  • Develop and execute a comprehensive AI strategy aligned with Insurance business objectives.
  • Identify and prioritize high-impact AI/GenAI use cases across the insurance value chain.
  • Design and deploy AI-powered solutions to improve ratios and customer experience.
  • Lead cross-functional teams in AI solution design and integration.
  • Oversee development, validation, and monitoring of ML models.
  • Ensure compliance with regulatory, governance, and data privacy standards.
  • Drive AI research, prototyping, and collaboration with external partners.

Skills

GenAI & AI/ML
Insurance AI
Leadership
Communication
Problem Solving

Education

BSc/MSc in CS/AI/Math
AI/ML/Cloud Certifications

Tools

Python
Cloud Platforms
MLOps
Model Governance

Job description

Santander Insurance is seeking an Artificial Intelligence Lead based in Madrid to drive the strategic development and deployment of AI technologies across insurance value chains. You will lead cross-functional teams and collaborate with the CDAIO and Insurance units to accelerate digital transformation and enhance risk assessment, claims efficiency, and customer engagement.

The role requires strong GenAI/AI/ML expertise, 8+ years in AI/ML, 5+ years in insurance, and leadership capabilities.

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