Inside Sales

United Parcel Service Sweden Aktiebolag; Barcelona; Hybrid; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Remote work 3 days/week

Growth opportunities

Job summary

UPS is seeking a customer-focused professional to be the primary contact for our customers in a dynamic logistics environment. You will respond to inquiries, articulate customer needs to operations, and drive service improvements.

Your role includes expanding the customer portfolio and collaborating across teams to deliver value. The position requires strong communication, a proactive mindset, and the ability to work both independently and within a team.

Qualifications

• Excellent communication skills and ability to articulate customer needs.
• English at an intermediate level; Catalan knowledge considered a plus.
• Ambition and a proactive, winning mindset are valued.
• Ability to work independently as well as in a team.

Responsibilities

• Be the primary contact for customers and understand their requirements.
• Communicate customer needs to operational teams to ensure service quality.
• Regularly grow and expand the existing customer portfolio.

Skills

Communication skills

English proficiency

Catalan knowledge

Independent work

Team collaboration

Education

Vocational Training Certificate

Tools

Microsoft Office

Job description

Job Description:

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

You will be the primary point of contact for our current and prospective customers.

You'll ensure customers turn to you for support with their logistics-related inquiries, and you'll work to provide them with the best possible service. We're looking for someone who can constructively challenge customers while keeping them informed about the latest developments. In addition, you'll identify and maximize opportunities within the existing business portfolio. If you have excellent communication skills and are motivated by challenges and achieving goals, we'd love to hear from you!

What will your day-to-day look like?

You’re the main source of information for customers and, through your innovative ideas, you’ll contribute to the growth and continuous improvement of the organization.

You’ll be responsible for communicating all customer requirements and needs to the operational teams.

You’ll regularly maintain and expand the existing customer portfolio.

What do we offer?

• Competitive salary.
• 3 days of remote work per week (after the training period).
• A varied role with opportunities for growth and development.

What do we expect from you?

• Ambition and a winning mindset.
• Minimum qualification: Vocational Training Certificate (Intermediate or Advanced Level). Completed or ongoing university studies will be considered an advantage.
• Previous experience in a similar role, preferably within the logistics sector.
• Excellent communication skills.
• Intermediate level of English. Knowledge of Catalan will be considered a plus.
• Ability to work independently as well as collaboratively within a team.
• Strong business needs identification and analysis skills.
• Proficiency in Microsoft Office applications.
• Flexibility with working hours. The schedule for this role may be either 8:30 AM to 5:30 PM or 9:30 AM to 6:30 PM.

How we recruit

At UPS, equal opportunity, fair treatment, and an inclusive work environment are fundamental values. We are committed to an equitable approach to recruitment, training, promotion, and compensation, based on merit, experience, and other job-related criteria. We do not discriminate against candidates on the basis of age, race, religion, sex, disability, sexual orientation, or gender identity.

A little more about our business

Founded in 1907 as a messenger company in the United States, UPS has grown into a global organization with one of the world's most recognized and admired brands. Today, we are the world's largest package delivery company and one of the leading global providers of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.